Spectrum Internet Review 2023

Spectrum Internet Review 2023

Spectrum Internet®

$49.99/mo.

for 12 mos.*

  • 300 Mbps (Wireless speeds may vary)
  • Free WiFi + Mobile Line
  • 30-Day Money-Back Guarantee

Call to Order

(877) 654-4997
Spectrum Internet® Ultra

$69.99/mo.

for 12 mos.*

  • 500 Mbps (Wireless speeds may vary)
  • Free WiFi + Mobile Line
  • 30-Day Money-Back Guarantee

Call to Order

(877) 654-4997
Spectrum Internet® Gig

$89.99/mo.

for 12 mos.*

  • 1000 Mbps (Wireless speeds may vary)
  • Free WiFi + Mobile Line
  • 30-Day Money-Back Guarantee

Call to Order

(877) 654-4997

As technology continues to evolve, so do our expectations when it comes to our Internet service. Spectrum is a well-established internet service provider that operates in 41 states across the United States. With its expansive coverage and high speeds, it’s one of the most popular providers on the market, but how does it stack up in 2023?

In this Spectrum internet review, we’ll look at the pros and cons of Spectrum Internet® service in 2023 and provide an honest assessment of their performance. We’ll discuss everything from speed, reliability, and customer service to cost, contracts, and more. By the end of this article, you’ll be able to make an informed decision on whether or not Spectrum is the right Internet service provider for you.

Table of Contents

 

Spectrum Internet® Service Review

Spectrum, is a major American telecommunications company offering internet and broadband services across 41 states in the U.S. Founded in the early 90s, the company has experienced a great deal of growth over the years. In 2016, Spectrum became the second largest internet service provider in the U.S., with over 32 million customers.

Spectrum offers a wide range of services, including cable TV, internet, and phone services. The provider connects most customers via its hybrid fiber-coaxial cable network, although it also provides fiber-optic services in select areas. Spectrum’s lack of data caps sets Spectrum apart from other providers; no matter how much data you use, it won’t charge you more. This makes Spectrum an attractive option for users who frequently download large files or stream content online. 

In addition to its internet services, Spectrum also provides TV and phone packages, with competitive rates and additional features such as HD streaming and caller ID. The company also has a range of discounts and special offers available throughout the year.

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 Pros:

  • Fast speeds up to 1 Gig (wireless speeds may vary)
  • Wide availability 
  • No data caps or overage charges 
  • Unlimited access to nationwide WiFi Hotspots 
  • 24/7 technical support


 Cons:

  • Slightly expensive pricing structure and fees
  • No free installation or activation fees, even with a 2-year agreement 
  • Modem rental fees if you don’t already own one

Review of Spectrum Internet® Plans & Prices

Choosing the right internet plan for your home or business can be a daunting task. Spectrum Internet® is a popular choice, providing users with high-speed access and great prices. It features no contracts, no termination fees, and a 30-day money-back guarantee. This means you can try it out risk-free and cancel anytime if it’s not right for you.

Spectrum offers three internet plans at three separate prices. The entry-level Spectrum Internet® plan offers up to 300 Mbps of download speed (wireless speeds may vary), which is fast enough for most basic home internet needs. You can explore all three Spectrum internet plans along with their prices and download speeds in the table below:

 
Plans Price Speeds Contact Spectrum
Spectrum Internet® $49.99/mo. for 12 mos 300 Mbps Call Now
Spectrum Internet® Ultra $69.99/mo. for 12 mos 500 Mbps Call Now
Spectrum Internet® Gig $89.99/mo. for 12 mos 940 Mbps Call Now
*wireless speeds may vary.

Let’s look at each plan in detail and discuss the benefits they offer as well as the associated costs. 

Spectrum Internet® Review

Spectrum Internet® is the most basic internet plan offered by Spectrum. This plan includes speeds up to 300 Mbps (wireless speeds may vary), which is perfect for average households who need to stream shows, browse the web, and work from home. The plan costs $49.99 per month and allows you to connect up to five devices at the same time. 

With this plan, you can do all the basic internet activities like sending emails, surfing the web, and streaming movies. If you are an avid gamer or video conference frequently, you may want to consider one of their higher-speed plans. But for those who just need to stay connected and keep up with their social media, this plan is perfect.

Spectrum Internet® Ultra Review

Spectrum Internet® Ultra is designed to provide superior performance and features that you won’t find with other internet providers. This plan provides up to 500 Mbps download speeds and up to 20 Mbps upload speeds (wireless speeds may vary), allowing you to enjoy a fast and efficient connection even when multiple devices are connected. This makes it perfect for activities like streaming HD videos, downloading large files, playing games online, and attending video conferences. 

Unlike some internet providers, Spectrum doesn’t impose any data caps or restrictions on your monthly usage. This means that you can use your connection as much as you want without worrying about overage fees or running out of data.

Spectrum Internet® Gig Review

Spectrum Internet® Gig offers speeds of up to 1000 Mbps (wireless speeds may vary), which is perfect for large households and small businesses. It allows you to connect multiple devices simultaneously without experiencing any lags. You can stream movies, play online games, connect smart home devices, and do all of these things without worrying about slowdowns or buffering. This service costs $89.99 per month, making it an affordable option for those who need the highest speeds available.

Contracts

When choosing an internet service provider, it is essential to consider the different contracts available. But Spectrum does not require customers to sign a contract when signing up for internet service. This makes it an ideal choice for people who don’t want to be tied down to a long-term commitment. Without having to worry about breaking a contract, customers have the freedom to switch providers or cancel service at any time without having to worry about incurring any extra fees. However, they do offer discounts and other incentives for customers who do opt for longer-term plans.

Data Caps

As more and more of our lives move online, access to reliable, high-speed internet is becoming increasingly important. Unfortunately, many internet service providers impose data caps on their customers’ usage, which can limit the amount of data they can access each month.

Spectrum Internet® does not have any data caps, so customers can stream, download, and upload as much content as they want without worrying about going over a certain limit. This is in stark contrast to some of Spectrum’s ISP rivals, such as Cox and Xfinity, who do impose data caps. Not having data caps also means that customers don’t have to worry about their data usage being throttled once they hit an arbitrary threshold. This makes Spectrum Internet® an excellent choice for those who use large amounts of data on a regular basis.

Installation

Spectrum offers two options for getting its internet service: self-installation and professional installation.

Self-Installation

Spectrum encourages customers to opt for their self-installation option, which is free. You can either pick up the self-install kit from a local Spectrum store or have it mailed to your address. However, you will still need to pay $19.99 for service activation. 

Professional Installation 

If you would prefer a professional installer to set up your service, Spectrum charges $49.99 for this service. With a professional installation, an installer will come to your home or business to set up your connection and equipment and activate the service.

Additional Charges

When it comes to extra charges, Spectrum keeps it straightforward. You won’t find any hidden costs or nasty surprises when it comes to their internet plans. They offer a 30-day grace period for payment before charging a late fee. Plus, you won’t have to worry about any overage or early termination fees associated with their plans.

However, there are a few other costs associated with Spectrum internet plans that you should be aware of. These include:

Late Payment Fee: If you’re late on your payment, Spectrum will charge an $8.95 late fee.

Reconnection Fee: If you need to reconnect your service after it’s been disconnected, Spectrum will charge a $9.99 reconnection fee.

Equipment Upgrade Fee: If you upgrade to the Spectrum Internet® Gig plan, you may be required to pay a $19.99 equipment upgrade fee.

Bundles

With Spectrum, you can mix and match its products to get the perfect bundle for your home. Whether you want internet, phone, or TV services (or all three!), there are plenty of options available.

The most popular package is the Spectrum Internet® + TV + Voice bundle with a 30-day money-back guarantee. This package includes all three services at a starting price of $129.97 per month for 12 mos*.

Spectrum Internet, TV & Voice Bundles

Bundles Speed Channels Price
Spectrum Internet® + TV Select + Voice 300 Mbps 125+ $129.97/mo for 12 mos
Spectrum Internet® Ultra + TV Select + Voice 500 Mbps 125+ $149.97/mo for 12 mos
Spectrum Internet® Gig + TV Select + Voice 1000 Mbps 125+ $169.97/mo for 12 mos
*prices are valid for first 12 months *wireless speeds may vary.

For those who don’t want TV or phone service, Spectrum offers a Double Play package that gives you just internet and TV starting at $109.98 per month for 12 mos*. And for cord-cutters who just need internet and phone service, there’s the Double Play package with both services included.

Spectrum Double Play Options

Package Internet Speed TV Channels Starting Price
Spectrum Internet® + TV Select 300 Mbps 125+ $109.98/mo
Spectrum Internet® + Voice 500 Mbps – $69.98/mo
*Spectrum prices are for 12 mos, and their wireless speeds may vary.

It’s important to note that almost all Spectrum deals start with a promotional price. Prices may go up in the future, so make sure to read the fine print before signing up.

Spectrum Wifi Hotspots

Spectrum customers get the added bonus of free access to a nationwide network of WiFi hotspots. With over 530,000 hotspots available across its coverage area, Spectrum customers can easily connect to the internet while on the go. Signing in is as easy as using your account username and password. If you’re in a rush, you can also use the My Spectrum app for quick access to the network. This is a great way for customers to stay connected no matter where they are.

Spectrum Internet Availability

The availability of broadband internet has become increasingly important in the modern world, and everyone must have access to high-speed internet. Spectrum, offers internet service in 41 states across the United States. For those living in states where Spectrum operates, there is a good chance that you are within Spectrum’s coverage map or at least close to it. If you live in any of these states, you can utilize services from Spectrum.

Spectrum Availability by States
Alabama Maryland Ohio
Arizona Massachusetts Oregon
California Michigan Pennsylvania
Colorado Minnesota South Carolina
Connecticut Mississippi Tennessee
Florida Missouri Texas
Georgia Montana Vermont
Hawaii Nebraska Virginia
Idaho Nevada Washington
Illinois New Hampshire West Virginia
Indiana New Mexico Wisconsin
Kentucky New Jersey Wyoming
Louisiana New York Maine
North Carolina

The states that Spectrum does not provide service to are Alaska, Arkansas, Delaware, Iowa, Oklahoma, North Dakota, Rhode Island, South Dakota, Utah, Washington, and DC as well.

Despite its wide availability, Spectrum’s internet services are not always accessible for rural customers who may have difficulty getting access due to the low population density. In this case, it is recommended to research and consider other rural internet providers to find one that is more suited to your needs.

Spectrum Internet Customer Service Review

When it comes to customer service, Spectrum falls short of the mark. The American Customer Satisfaction Index (ACSI) rated Spectrum at 63 out of 100, which is lower than the average for all ISPs and one point below the top providers. Additionally, the J.D. Power U.S. Residential Internet Service Provider Satisfaction Study for 2022 found that Spectrum scored 719 on a 1,000-point scale in the South region, placing them behind AT&T, Kinetic by Windstream, and Xfinity. 

Spectrum’s customer service can be a hit-or-miss situation. Some customers report receiving prompt and helpful service from their agents while others have complained about long wait times and lack of follow-through from the company. It is possible to get good service from Spectrum, but you may have to search for it.

Spectrum Internet® vs Competitors

Spectrum is a high-speed internet provider that offers customizable plans to fit customers’ needs. Its reliable and secure connection makes it a popular choice among consumers, but how does it compare to its competitors? This Spectrum Internet® review will provide an in-depth look at how the service stacks up against other providers.

Provider Max Speed Starting Price Contact Provider
Frontier Up to 2000 Mbps $34.99/mo. Call Now
CenturyLink  Up to 1000 Mbps $50.00/mo. Call Now
AT&T Up to 5000 Mbps $55/mo. Call Now
EarthLink Up to 1000 Mbps $55/mo. Call Now

Spectrum vs Frontier

Both offer fast speeds and reliable connections, but which one is the better option for your home or business?

Frontier offers both fiber and DSL connections, but you must enter your zip code into its website to determine which service is available in your area. Spectrum is available in most areas and does not require a zip code lookup to determine availability.

Spectrum’s cheapest plan starts at $49.99 per month, while Frontier’s entry-level plan starts at $34.99 per month. Spectrum’s speed of up to 300 Mbps (wireless speeds may vary) is much faster than Frontier’s 100 Mbps, which is the highest available speed with its DSL service. Neither company requires a contract for their service, though Frontier does offer options for extra savings if you sign on for a certain amount of time.

Spectrum vs CenturyLink 

When it comes to comparing Spectrum and CenturyLink, the answer is pretty clear: Spectrum provides faster internet speeds and better availability. They offer download speeds of up to 300 Mbps (wireless speeds may vary), which is more than enough for most households.

On the other hand, if you’re looking for a more affordable gigabit plan, CenturyLink is the way to go. However, you’ll be sacrificing speed and availability for that lower price point. Ultimately, the decision is up to you, but if you’re looking for speed and reliability, Spectrum is the best choice

Spectrum vs AT&T

There are a few key factors that are different between Spectrum and AT&T.

Spectrum offers more affordable plans per Mbps, and AT&T offers much faster speeds overall. Spectrum’s top-speed plan caps out at 1 Gbps (wireless speeds may vary), whereas AT&T offers speeds up to 5 Gbps.

Fortunately, both Spectrum and AT&T offer contractless internet plans with no data caps. This means you won’t be locked into a long-term contract, and you won’t have to worry about incurring extra fees if you go over your allotted data.

If you’re looking for a faster connection at a slightly higher price point, AT&T may be the best choice. However, if you’re looking for an affordable plan with reliable speed, Spectrum may be the better option for you.

Spectrum vs EarthLink

Spectrum’s plans are generally more affordable than EarthLink’s. For example, Spectrum’s Internet entry level plan costs $49.99/mo for 12 mos* with speed upto 300 Mbps (wireless speeds may vary) and EarthLink’s Fiber 200 plan costs $89.95/mo. With speed upto 200 Mbps.

EarthLink offers internet plans with 12-month contracts. On the other hand, Spectrum offers contract-free plans and bundles. This means that you can cancel your plan anytime without incurring any additional charges.

Conclusion

With its enviably fast speeds and reliable connectivity, it’s no wonder that Spectrum has become a household name. This review has taken a comprehensive look at all aspects of Spectrum Internet service, from its various packages and plans to its customer service and more.

Overall, this Spectrum Internet review found that their plans are some of the best on the market right now. Their speeds are lightning-fast, their prices competitive with other major providers, and they have great customer support options as well. For anyone looking for a reliable internet connection with plenty of features, Spectrum Internet offers one of the most complete packages out there.

FAQs

For most people, Spectrum Internet is a great choice. Many people are attracted to their plans and speeds because they can get so much for the price that they pay. Spectrum offers some of the fastest speeds in the industry, and their customer service is also really good.

Spectrum Internet reviews are generally positive. Customers are happy with the speed that they get, and many people love their customer service. They do have a few bad reviews here and there because some people have had issues with their service, but the bulk of customers seem to be happy.

Spectrum offers internet plans with download speeds ranging from 300 Mbps to 1,000 Mbps, making it perfect for households with heavy usage needs like gaming and streaming video. Customers can also take advantage of unlimited data without additional charges or data caps. Additionally, they don’t require a long-term contract so customers have more flexibility when switching between plans or canceling service if needed.

Spectrum offers internet plans with download speeds ranging from 300 Mbps to 1,000 Mbps, making it perfect for households with heavy usage needs like gaming and streaming video. Customers can also take advantage of unlimited data without additional charges or data caps. Additionally, they don’t require a long-term contract so customers have more flexibility when switching between plans or canceling service if needed.

Spectrum Internet is a popular choice for gamers, their plan speeds are more than enough to support online gaming without any major performance issues. However, if you’re a hardcore gamer who regularly plays high-bandwidth games like Fortnite or League of Legends, you may find that Spectrum Internet isn’t quite fast enough for your needs.

Thanks to its hybrid fiber-coaxial cable connections, Spectrum can provide fast download and upload speeds that are reliable and consistent. This connection type uses a combination of fiber optic cables and coaxial cables to deliver data quickly and reliably over long distances. 

The fiber optic cables transmit data at light speed, while the coaxial cables act as an amplifier, boosting the signal strength of the data to ensure a strong, consistent connection over long distances. This hybrid connection type ensures that subscribers can experience fast download and upload speeds regardless of their distance from the nearest provider hub.

Spectrum offers an impressive 99.9% uptime. That means you can count on your connection staying live and consistent even during peak usage times. This is due to the fiber-rich network that Spectrum maintains.

Spectrum’s high-tech infrastructure makes sure your data is routed around any potential problems with their service. And if your connection does go down, you can usually count on it being restored within a few hours.

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