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AT&T Reviews: AT&T Fiber Internet Review 2024

AT&T Internet 300

$55.00/mo. plus taxes

Price after $5/mo. AutoPay & paperless billing discount

  • Download Speed: 300 Mbps
  • Upload Speed: 300 Mbps
  • Connect Up to 10 Devices

Call to Order

(877) 675-5469
AT&T Internet 500

$65.00/mo. plus taxes

Price after $5/mo. AutoPay & paperless billing discount

  • Download Speed 500 Mbps
  • Upload Speed 500 Mbps
  • Connect Up to 11 Devices

Call to Order

(877) 675-5469
AT&T Internet 1000

$80.00/mo. plus taxes

Price after $5/mo. AutoPay & paperless billing discount

  • Download Speed 1000 Mbps
  • Upload Speed 1000 Mbps
  • Connect Up to 12 Devices

Call to Order

(877) 675-5469

The world has become more interconnected than ever before, and the fuel behind this connectivity is the Internet. It is essential to find a reliable and efficient telecommunications provider to keep us connected to the world. AT&T is one of the leading telecommunications companies in the United States. According to Statista, more than 15.39 million users are subscribed to different AT&T plans. 

The company offers a wide range of services including wireless, internet, and TV. In numerous surveys, AT&T has gained the top position as the best internet provider in the country. But, is the internet service really reliable? 

That is what we are going to find out. We will delve into the world of AT&T reviews, explore different plans, and the opinions of customers who have used their services. Whether you want to sign up for a new plan or are a current customer looking to switch providers, this AT&T fiber internet review will provide all the information you need.

But before getting into the details of different plans and pricing structures, let’s look at the pros and cons of the AT&T fiber service. 

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 Pros

  • No data caps on all fiber plans
  • Symmetric upload and download speeds
  • Multigigabit options of up to 5 Gbps
  • All plans are available with no contracts
  • Wide coverage in more than 21 states
  • Highest customer service rating in multiple reviews
  • Bundling options are available


 Cons

  • Relatively more costly than other competitors
  • 5 Gig speed is available in only select areas
Table of Contents

AT&T Reviews: A Glance At All AT&T Fiber Plans

AT&T fiber plans are available in more than 100 large cities across the country. The company offers a range of fiber internet plans, each tailored to different user needs. We will discuss each of these plans in detail in our AT&T reviews for 2024, so you can make the right decision for your connectivity. 

AT&T Fiber Internet 300

The first in our AT&T fiber internet review is the 300 Mbps plan. Unlike the basic plans of other competitors that start with 100 Mbps speed, AT&T starts its fiber services with 300 Mbps. Like all other fiber plans, the 300 Mbps connection also provides symmetric download and upload speeds. The plan starts at $50/month, which is slightly more than similar plans of other competitors.

An additional perk for users is the $100 reward card and free ActiveArmor cybersecurity software. If you live in a small household with a few connected devices—perhaps a couple of smartphones, a laptop, and a smart TV—this plan provides ample bandwidth for everyday tasks.  You can easily stream HD content without buffering and experience smooth video calls and file uploads.

AT&T Fiber Internet 500

This is one of the most popular plans among AT&T customers. If you have a bustling household with several family members streaming, gaming, and working from home simultaneously, the 500 Mbps AT&T fiber plan is an excellent choice. The plan starts at $65.00/month and provides stable speeds.

Similar to the 300 Mbps fiber plan, AT&T provides a free $100 reward card to all new customers. Customers can use this card to buy various products and services from AT&T stores. Plus, you can get a $5 discount on your monthly bill if you choose AutoPay and paperless billing.

With the 500 Mbps AT&T fiber plan, you can connect more than 10 devices simultaneously for a seamless experience. 

AT&T 1 Gig Internet

This is the first Gigabit plan in AT&T’s arsenal. Unlike other plans that are more expansive than similar competitor plans, the 1 Gig speed is available at a significantly lower cost. This fiber internet service is available for just $80 in 2024. 

With this fiber plan, you can experience more than 25x the speed of traditional fiber cable. The AT&T 1 Gig Internet plan is for those who demand the best. If you crave speed, this plan delivers. Download large files in seconds, upload high-resolution videos effortlessly, and experience zero lag. Video editors, graphic designers, professional gamers, and content creators will love the lightning-quick performance.

AT&T 2 Gig Internet

AT&T’s 2 Gbps fiber internet plan is offered in cities with more than 50 percent availability of fiber-optic internet network. There are around 112 cities where AT&T can effectively deliver up to 2000 Mbps fiber internet speeds. Some of these cities are as follows:

  • Austin, Texas
  • Albany, Georgia
  • Appleton, Wisconsin
  • Bakersfield, California
  • Detroit, Michigan
  • Jackson, Mississippi
  • Miami, Florida
  • Lafayette, Louisiana
  • Springfield, Illinois
  • Tulsa, Oklahoma

 

The AT&T 2 gig internet plan costs $110 per month, and users get a $150 VISA Reward Card with full access to the AT&T ActiveArmor cybersecurity software. The AT&T 2 Gig Internet plan delivers unrivaled speed. It’s like having a superhighway of data flowing into your home. This AT&T internet service is also perfect for small businesses. 

AT&T 5 Gig Internet

The last plan on our AT&T reviews is the 5 Gig. This fast internet plan offers speeds of up to 5000 Mbps on both download and upload. This connection is mostly used by businesses and it has not much use in residential scenarios. If you happen to be in a location where this plan is available, you’ll experience mind-boggling speeds. However, keep in mind that it comes with a hefty price tag of $180/month.

With this plan, you can get a cutting-edge Wi-Fi router gateway for a small fee of $10 per month. AT&T’s 5 GIG fiber internet service includes a $150 Reward Card with 6 months of validity and full access to the ActiveAmor security package.

AT&T Fiber Internet: Extra Cost You Might Have To Pay

When signing up for AT&T Fiber Internet, it’s essential to consider not only the base plan cost but also any additional fees that might apply. Here are the potential extra costs you should be aware of:

Installation

All the new AT&T subscribers can choose between expert installation and self-installation. If you think you have the necessary skills to successfully set up and activate your AT&T Fiber Internet at home or office space, then you can order a self-installation kit when you enroll for the plan. 

The self-installation kit is delivered to you for free and includes an advanced Wi-Fi gateway along with the necessary cables and plug-ins. The delivery is also very fast. The company immediately ships your device after you purchase a plan and it arrives within 2 or 3 days.

However, if you have a history of messing up technical DIY projects, then it is better to request a professional installation. An AT&T technician is sent to your address within 3 days of enrollment. The professional installation of AT&T Fiber Internet costs $99, and it can take around 4 hours for the service to be activated on your account.

Equipment

AT&T provides equipment (modem and router) for your fiber connection. You can choose to buy your own equipment if you want, however, that might cost you more than $300 if you have a Gig plan. Or you can choose to rent their equipment, which typically involves a monthly fee of $10/month. 

However, the downside of renting the equipment from AT&T is that you will have to return it to the company when you cancel the subscription. In case. you can’t return the device, you will have to pay a fine of $150. 

Early Termination & Taxes

Canceling the subscription isn’t a problem anymore with AT&T. In the past, you had to pay a hefty fee for canceling the contract, however, this has now changed and AT&T now offers its fiber internet without any contracts.

The monthly fees of AT&T Fiber Internet plans are inclusive of taxes imposed by the state and federal governments. The monetary value of these taxes ranges between $5 and $15 per month. In regards to surcharges, all AT&T Fiber Internet customers are charged a late payment fee of $10 per month if they fail to pay their bills before the due date. 

AT&T Fiber Internet Coverage Details

The biggest reason why AT&T is the most popular internet service provider in the USA is its extensive coverage area. AT&T fiber plans are available in over 23 states across the country and serve millions of customers. According to recent reports, the penetration of their Fiber Internet stands at 37%, making it the most widely available fiber internet provider in the country.

AT&T Internet plans are readily available in the following states:

AT&T Fiber Internet Availability by State
Alabama Illinois Michigan Ohio
Arkansas Indiana Mississippi Oklahoma
California Kansas Missouri South Carolina
Florida Kentucky Nevada Tennessee
Georgia Louisiana North Carolina Texas
Wisconsin

AT&T Reviews: Best Plan Overall Rated By TRI

Choosing the best AT&T Fiber plan can be challenging, especially when each plan offers unique features. However, based on various factors,  our team of experts at TopRatedInternet, suggests that AT&T Fiber Internet 1 Gig is the best overall. 

With 1 Gbps, you’re future-proofing your internet experience. Whether you’re downloading large files, streaming 4K content, or hosting video conferences, this plan delivers unmatched speed.

AT&T Fiber Internet Review: Best Plan For Gaming

Based on our AT&T reviews, our experts at TopRatedInterent, choose the 500 Mbps plan as the best plan for gaming. It provides super-fast speeds to eliminate lag, ultra-low latency for lightning-fast response times, and reliable fiber optic connections for smooth gameplay. Game updates, patches, and new releases download in seconds. 

Plus, the plan is also very affordable and suited for low-income families. 

Reliability of AT&T Fiber Connection

Customer satisfaction and reliability are the strongest aspects of AT&T fiber plans. According to the report published by J.D. Power, AT&T scored the highest of all ISPs in residential customer satisfaction. The company had a score of 726, which gave it a lead with a high margin.

The average latency of the fiber plans was also recorded to be above average. With AT&T you can expect a latency of 15.28 milliseconds, which is ideal for gaming and streaming.

AT&T Fiber Internet Plan Comparision

We were intrigued as to how AT&T has consistently managed to outperform its competitors by offering fiber internet plans in the same demographic market. To quench our curiosity, we ran multiple comparison tests, the results of which are below:

ISPs Availability Population Covered Maximum Speed
AT&T 21 states 39,392,095 5000 Mbps
EarthLink 21 states 33,369,566 5000 Mbps
Xfinity 40 states 4,244,569 1200 Mbps

AT&T Fiber Internet Vs. EarthLink Fiber Plans

To give you a fair idea about how AT&T performs against other best competitors, let’s take a side-by-side look at both companies.

ComparisonAT&T Fiber EarthLink Fiber
Price Range $55.00 to $180/mo.$54.95 to $190/mo.
Speed Range 300 Mbps to 5000 Mbps100 Mbps to 5,000 Mbps
Coverage Area 21 states of the USA21 states of the USA
Population Covered39,392,09533,369,566
Contract Not RequiredRequired
Data CapUnlimited DataUnlimited Data
Bundle DealsAvailableNot Available
Promotional PricingNot AvailableNot Available
Installation Fee  $99$80
Equipment Rental $10/mo.$15/mo.
Customer Service 4.7 stars out of 53.7 stars out of 5

AT&T Fiber vs Xfinity Fiber 

Xfinity by Comcast is one of the most widely available internet providers in the USA. But Xfinity is mainly a cable internet provider, and its fiber internet service is limited to a few cities across its 40-state footprint. Despite the low price, Xfinity’s fiber internet service cannot compete with AT&T’s fiber internet. 

Firstly, Xfinity fiber internet customers have to sign an annual contract. Secondly, Xfinity fiber internet speeds top out at 1,200 Mbps, with a data cap of 1.2 TB. Lastly, it lags in delivering the same value to its customers as AT&T Fiber-optic Internet.

ComparisonAT&T Fiber Internet Xfinity Fiber Internet
Price Range $55 to $180/mo.$30 to $80/mo.
Speed Range 300 Mbps to 5000 Mbps50 Mbps to 1200 Mbps
Coverage Area 21 states of the USA40 states of the USA
Population Covered39,392,0954,244,569
Contract Not RequiredRequired
Data CapUnlimited Data1.2 TB of data
Bundle DealsAvailableAvailable
Promotion PricingNot AvailableAvailable
Installation Fee  $99.00$89.99
Equipment Rental $10/mo.$14/mo.
Customer Service 4.7 stars out of 54.6 stars out of 5

Why Trust Our Word

When it comes to choosing an internet service provider, trust is paramount. You’re not just buying a product; you’re investing in a service that will be a crucial part of your daily life. Our team comprises industry experts who have spent years analyzing internet services. We understand the technology behind fiber optics and the factors that contribute to a superior online experience.

Our experts at TRI research numerous online platforms, studies, and customer ratings to make a review.  Our review is based on actual speed tests, latency measurements, and user feedback to ensure accurate and reliable information. Unlike most other review websites, that try to sell their products directly or indirectly, we provide honest and unbiased reviews. Plus, all our reviews are based on the latest information. 

FAQs

Customers can access and read customer reviews of AT&T Fiber Internet in 2024 on various platforms such as the official AT&T website, review websites, and forums dedicated to internet service providers.

AT&T  in 2024 offers a range of internet plans tailored to meet different needs. The company provides connection via different methods, like DSL, IPBB, and fiber with varying internet speeds.

Compared to other internet service providers, AT&T Fiber Internet in 2024 stands out for its fast and reliable internet speed, making it a preferred choice for those who value high-performance internet connections.

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