Verizon Fios Internet Review 2023

Fios 300


  • Speeds Up to 300 Mbps
  • Price lock guarantee
  • Free Installation
Fios 500


  • Speeds Up to 500 Mbps
  • Price lock guarantee
  • Free Installation
Fios 1 Gig


  • Speeds Up to 940 Mbps
  • Price lock guarantee
  • Free Installation
Fios 2 Gig


  • Speeds Up to 2300 Mbps
  • Price lock guarantee
  • Free Installation

How many fiber internet providers do you know in the country? This internet type may not have the widespread coverage area like cable or DSL internet, but there are still plenty of fiber choices in the US. However, despite infrastructure limitations, only a few fiber internet providers have made a significant impact, and one of these is Verizon Fios.

This fast and reliable service is well-loved for a reason. Experts constantly give Fios high marks for its speed, pocket-friendly costs, and customer service. The only drawback is that its coverage is primarily limited to the Northeast. We advise signing up for Verizon Fios internet service without a second thought if you already reside in or want to relocate within its service region.

Table of Contents

What is “Fios” by Verizon?

While many people know Verizon for its mobile plans, Fios (Fiber Optic Service) is its flagship service. Verizon Fios is famous for providing blazing-fast internet, TV, and home phone services to millions of people through its 100% fiber network.

The company has a long-standing history in the telecommunications industry, but it only introduced Fios in 2005, becoming one of the first major carriers to provide fiber home services to consumers. However, over the years, Fios hasn’t experienced significant expansion. Instead of deploying it in new states, Verizon has primarily focused on enhancing its network in areas already equipped with Fios. As a result, this service is only available in the nine Northeastern states. Instead, the company has introduced Verizon 5G Home Internet service as an alternative to Fios to reach a broader audience.



  • Affordable starting prices
  • The price of each plan decreases when combined with select Verizon 5G Mobile plans
  • Price lock guarantee
  • Every plan has unlimited data
  • Contract-free plans
  • Router rental included in the plans
  • Free installation on online orders


  • Fios is accessible in only 9 states

Verizon Fios Internet Plans Review

Verizon Fios is the solution if you are seeking stability in your internet bills for some time. Fios primarily gives you three-speed choices in most areas within its coverage, but NYC residents also have access to a fourth speed tier, the 2 Gig plan. All Fios Internet plans are budget-friendly, ranging from $50 to $120 if you choose them as standalone.

However, you can receive them at a significantly lower rate by bundling them with select Verizon 5G Mobile plans. Furthermore, these plans come with varying price lock guarantees, a welcome change from other internet alternatives that go up every year.

The best part is that you don’t need to sign a contract with Fios to enjoy all these extras. The provider unconditionally offers unlimited data, equipment rental, and short-term perks in every internet plan.

Verizon Fios Internet Plans
Plans Starting Price Download Speed
Fios 300 $49.99/mo.* 300 Mbps
Fios 500 $69.99/mo.* 500 Mbps
Fios 1 Gig $89.99/mo.* 940 Mbps
Fios 2 Gig $119.99/mo.* Up to 2,300 Mbps
*with Auto Pay & without select 5G mobile plans

Verizon Fios 300

The entry-level Verizon Fios internet plan delivers a blazing 300 Mbps speed for just $49.99 per month. However, you can unlock an even better deal and enjoy it at $24.99 by bundling it with qualifying 5G mobile plans. What truly sets the Verizon Fios 300 Mbps internet apart is its exceptional 2-year price lock guarantee, providing much-needed stability amidst current inflation.

Beyond its competitive pricing, this fiber internet plan offers the freedom of no data restrictions or contracts and imposes fewer additional charges than other alternatives in the market. The symmetric internet speed of Fios 300 makes it an ideal choice for upload-heavy tasks and average multi-user households. Moreover, the plan gives you the capacity to comfortably connect up to 8 devices and enjoy seamless web browsing, chatting with friends, or handling important email communications.

Overview of Fios 300 Mbps Plan
Starting Price
(with AutoPay & without select 5G Mobile plans)
Starting Price
(with Auto Pay & select 5G Mobile plans)
Price Guarantee 2 years
Internet Speed Symmetrical
Equipment Included
Suitable For Web browsing, chatting & sending emails

Verizon Fios 500

The mid-range fiber internet plan from Verizon Fios is tailored for mid-sized families with regular internet usage requirements, offering symmetrical upload and download speeds of a robust 500 Mbps. While the standalone Fios 500 package begins at $69.99, bundling it with select 5G mobile plans can cut the monthly cost to just $44.99.

What sets this plan apart is the extended 3-year price lock guarantee, ensuring your bill remains predictable for a longer duration compared to the Fios 300 plan. Verizon Fios 500 frees you from contractual commitments and provides the added benefits of unlimited data and free equipment.

The bandwidth capacity of this plan supports 11 devices, allowing you to enjoy simultaneous video streams and other data-intensive applications, including video chatting, large file transfers, and uninterrupted video and music streaming.

Overview of Fios 500 Mbps Plan
Starting Price
(with AutoPay & without select 5G Mobile plans)
Starting Price
(with Auto Pay & select 5G Mobile plans)
Price Guarantee 3 years
Internet Speed Symmetrical
Equipment Included
Suitable For Video chatting, video & music streaming

Verizon Fios 1 Gig

The gigabit internet plan offered by Verizon Fios isn’t your average internet package.The Fios 1 Gig internet plan is specifically built for users with heavy internet demands and starts at a competitive $89.99 per month. The price includes all the taxes and equipment rental, so there are no additional monthly fees for Verizon’s whole-home Wi-Fi, and you also don’t need to purchase your own equipment.

Unlike the other Verizon Fios Internet plans, the 1 Gig plan promises a remarkable 4-year price lock guarantee, delivering immense value and long-term affordability. While its speeds are not precisely symmetrical, with a download speed of 940 Mbps and an upload rate of 880 Mbps, the difference is negligible and won’t impact your connection’s performance.

Although this plan is designed for large households, it is more suitable for small businesses and professionals working from home since it can connect 15 devices.

Overview of Fios 1 Gbps Plan
Starting Price
(with AutoPay & without select 5G Mobile plans)
Starting Price
(with Auto Pay & select 5G Mobile plans)
Price Guarantee 4 years
Internet Speed Almost symmetrical
Equipment Included
Suitable For Ultra 4K streaming on multiple devices & small businesses

Verizon Fios 2 Gig

While most Verizon Fios customers typically have the choice of three internet speed options, residents of New York City have the exclusive opportunity to access the multi-gigabit plan. Priced at $119.99, this plan delivers impressive speeds ranging from 1500 Mbps to 2300 Mbps, depending on your exact address. The advantage of bundling discounts is also available with this option, reducing its monthly cost to just $94.99 when combined with qualifying 5G mobile plans. This all-inclusive price covers equipment rental and remains fixed for an impressive 4-year duration due to Verizon’s price lock guarantee.

The Fios 2 Gig internet plan contains all the exceptional features of a fiber internet plan, including unwavering reliability and unlimited data. However, 2300 Mbps speed is unsuitable for an average internet user. This plan is more appropriate for professional usage, offering robust support for more than 20 devices due to its exceptionally high bandwidth capacity.

Overview of Fios 2 Gbps Plan
Starting Price
(with AutoPay & without select 5G Mobile plans)
Starting Price
(with Auto Pay & select 5G Mobile plans)
Price Guarantee4 years
Internet SpeedSymmetrical
Suitable ForProfessional usage

Additional Costs

Verizon Fios is a trusted name in the broadband market, recognized for its commitment to transparency. The provider does not dupe its customers with cheap promotional rates and hidden charges. And while some of its additional services may come with associated costs, Verizon is very upfront about them. The best part about Verizon is that you can easily avoid the majority of these extra charges by sticking to the established guidelines and staying informed.

Additional Costs
Unreturned or damaged router $175.00
Bill Printing $5.00
Late Payment $7.00
Taxes & fees Included


If you are a new customer signing up for Verizon Fios, you can enjoy free installation when you place your order online. Select your preferred plan online, and Verizon will handle the setup at no additional cost. Otherwise, its professional installation is available for a one-time fee of $99.

Fios Internet offers a free self-installation kit for people who relish a do-it-yourself approach. If you possess the technical expertise and the confidence to set up your new plan, you can choose this option to avoid any extra charges. You can request this kit, and Verizon will promptly deliver it to your address. The kit comes with all the necessary tools and comprehensive instructions, offering you the freedom to set up your service at your own pace. However, not everyone qualifies for this option. Hence, before opting for self-installation, check if an Optical Network Terminal (ONT) is available at your address.

Installation Cost
Professional Installation $99.00 (None on online orders)
Self-installation Free


As mentioned previously, Verizon Fios sets itself apart from the competition by not charging a monthly equipment rental cost with any of its plans. Every Fios internet plan includes a standard Wi-Fi gateway at no additional charge. However, it is worth noting that if your home requires a Wi-Fi Extender to ensure comprehensive coverage, there may be a rental fee associated with that specific device.

Router Included

Verizon Fios Coverage Area

Verizon Fios made its debut nearly two decades ago, but its coverage, regrettably, continues to be limited to the Northeastern region of the United States. This slow expansion is because Verizon’s priority is to improve its fiber optic network in areas where Fios Internet service is already available rather than expanding to new states. Therefore, you can only access this flagship service of Verizon in the following nine states along with the nation’s capital, Washington D.C.

Verizon Fios Coverage States
Delaware District of Columbia
Maryland Massachusetts
New Jersey New York
Pennsylvania Rhode Island
Virginia Washington D.C.

Verizon Fios Customer Service Review

Customer service is the hallmark of Verizon Fios’ excellence. The provider consistently receives praise from both its customers and industry experts for its outstanding performance and budget-friendly pricing. In this year’s ACSI rankings, Fios Internet service secured the fourth position with an impressive score of 75, matching the industry average and marking a 3-point improvement from the previous year.

Furthermore, Verizon also fared well in the J.D. Power Study, securing the highest overall average score. However, it is crucial to note that this evaluation is based on one of the four regions—specifically, the East—due to Verizon Fios’ limited availability.

ACSI Index Verizon Fios Industry Average
2023 75 75
2022 72 64

Verizon Fios vs. Competitors

Verizon Fios undeniably ranks among the nation’s top fiber internet providers, not only due to its impressive speeds but also for its fair pricing approach. Unlike other providers that draw customers with short-term promotional rates, Fios offers market-competitive prices with the added benefit of a fixed monthly bill due to its reliable price lock guarantee. The only major drawback, and one that significantly impacts its overall rating, is its limited availability. However, Verizon Fios consistently excels in nearly every aspect when compared to industry giants like AT&T, Frontier, Kinetic, and others.

Verizon Fios vs. Other Fiber Internet Providers
Providers Starting Price  Download Speed Contact
Verizon Fios $49.99/mo.  Up to 2,300 Mbps Order Now
AT&T Fiber $55.00/mo.  Up to 5,000 Mbps Call Now
Frontier $49.99/mo.  500 Mbps – 5000 Mbps Call Now
EarthLink $59.95/mo. 100 Mbps – 5000 Mbps Call Now
Optimum Fiber $50.00/mo. 500 Mbps – 8000 Mbps Call Now
Fidium Fiber $35.00/mo.  50 Mbps – 2000 Mbps Call Now
Ziply Fiber $10.00/mo.  100 Mbps – 10,000 Mbps Call Now
Windstream $39.99/mo. 500 Mbps – 8000 Mbps Call Now


Verizon Fios is a top name in the fiber broadband market, offering impressive speed options with numerous perks at competitive rates. It excels in various aspects, making it one of the best providers available today. Verizon Fios’ exceptional customer service has consistently received high praise from both customers and experts. Moreover, its commitment to transparency makes it an excellent choice for consumers.

However, its limited availability remains a barrier for potential users outside its coverage area. Although Verizon is trying to overcome this limitation by offering wireless 5G Home Internet service to other locations, unfortunately, this service cannot compete with the reliability and speeds of Verizon Fios.


Verizon offers various bundling options, but the best value comes from combining its Mobile and Internet plans, giving you a significant discount on the internet service.

Resetting your Verizon Fios router is an easy process. First, find the Reset button on the back of the router. Ensure that the router is powered on, and then use a pointed object like a paperclip to press and hold the Reset button for 15 seconds. Wait for the router to complete the reset and power back on.

Verizon Fios utilizes a 100% fiber-optic network to transmit a significant amount of data at much faster speeds than traditional cable networks. This data travels in the form of light through an incredibly thin glass tube, resulting in high symmetrical upload and download speeds.

Verizon Fios offers two options to set up its service: professional installation, typically costing a one-time fee of $99, or a free self-install kit. However, new customers can receive free professional installation on online orders.

The price of Verizon Fios’ Internet-only plans ranges from $49.99 to $119.99 a month.

Verizon Fios is available in nine Northeastern states: Delaware, District of Columbia, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, and Virginia, as well as the nation’s capital, Washington D.C.Fiber is owned by Altice USA.

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