Omni Fiber vs Spectrum - Which One is Better?

Spectrum

Starting at

$49.99/mo.

for 12 mos.*

  • Download Speed up to 1 Gbps
  • Upload Speed up to 35 Mbps
  • Hybrid Fiber-cable Internet

Call to Order

(877) 654-4997
Omni Fiber

Starting at

$55.00/mo

  • Download Speed up to 2 Gbps
  • Upload Speed up to 2 Gbps
  • Fiber-optic Internet

Call to Order

(877) 783-2597

A new contender has entered the arena to challenge the wide and mighty Spectrum. In today’s Omni Fiber vs. Spectrum Internet debate, who will you side with? On one hand, we have the all-encompassing, new and emerging, 100% fiber-powered Omni Fiber – A regional heartthrob. On the other side, Spectrum eyes the starlet as the reigning champion. 

So, will Spectrum’s blanket approach help it keep the crown on, or will it have to make way for newbies in town? Let’s find out in our Spectrum vs. Omni Fiber comparison.

Table of Contents

Omni Fiber

It’s new, it’s hip, it’s trendy. It’s Omni! With over 80 years of combined industry experience, Omni Fiber is illuminating the darkest corners of Ohio and Pennsylvania, offering blistering fast internet speeds of up to 2,000 Mbps. The company was established in December 2022 by one of the largest investment firms, Oak Hill Capital. 

Today, Omni Fiber offers a range of broadband, TV, and home phone services to residential and business customers in over 39 markets. Its 100% fiber-backed network supports unlimited data transfers on three varying speed tiers, offering an unmatched experience to households of all sizes. 

Omni Fiber internet plans start at $55 per month, and the service fee includes free expert installation, premium Wi-Fi equipment, and a 30-day money-back guarantee. Despite being a new telecommunication company, Omni Fiber has cemented its place as one of Ohio’s most sought-after internet providers. 

Look at its pros and cons to learn more.

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 Pros:

  • 100% fiber internet service 
  • Symmetrical internet speeds of up to 2 Gbps 
  • Free professional installation 
  • Free equipment 
  • 30-day money-back guarantee
  • Ohio-based customer support


 Cons:

  • Limited availability 
  • A new and growing company
Omni Fiber

Get Up to 2 Gbps Fiber Internet Speed for:

$55.00/mo.

Spectrum  

Spectrum, owned by Charter Communications, is the second-largest cable internet provider in the USA. Its extensive hybrid fiber-cable network covers 41 states of the USA, delivering broadband service to over 32 million residential and business customers. Since its inception in 2014, Spectrum has consistently topped the charts as one of the 5 best internet service providers in the USA. 

Through its carefully curated three speed tiers, Spectrum promises the perfect balance of speed, reliability, and countrywide availability. Spectrum’s 3-tier magic offers download speeds of up to 1 Gbps for monthly rates as low as $49.99. The upload speeds max out at 35 Mbps, but all plans come with unlimited data, a free modem, antivirus software, and a $100 Visa Reward Card on online order placements. 

With Spectrum Internet, customers can save money at every turn. Spectrum’s promotional rates last up to 2 years, and its exciting bundle deals offer savings of up to $40 per month. 

Browse Spectrum’s pros and cons to see how it fares against the competition.

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 Pros:

  • Hybrid fiber-cable network 
  • Download speeds of up to 1 Gbps 
  • Cost-saving bundles 
  • Promotional prices 
  • Free internet modem 
  • Free antivirus software 
  • A $100 Visa Rewards Card


 Cons:

  • Price increases after 1 or 2 years 
  • Slow upload speeds 
  • Hidden fees

Up to 1 Gbps Internet Speed + FREE Unlimited Mobile Line

$49.99/mo.

Internet Service Comparison – Omni Fiber vs Spectrum

Features  Omni Fiber  Spectrum 
Type of Internet  Fiber-optic  Hybrid fiber-cable 
No. of Plans  3 3
Starting Price  $55.00/mo.  $49.99/mo. 
Download Speed  Up to 2 Gbps Up to 1 Gbps
Upload Speed  Up to 2 Gbps Up to 35 Mbps 
Availability  2 states of the USA  41 states of the USA 
Data Caps  Unlimited data  Unlimited data 
Contracts  Not required  Not required 
Bundles  Available  Available 
Installation Fee  Free  $65.00 (one-time)
Equipment Fee  Included  Included
Perks  30-day money-back guarantee & $50 in credits (eligible customers) A $100 Visa Reward Card &Free antivirus software
Customer Rating  3.2 out of 5 stars  4.2 out of 5 stars 
Best For  Serious gaming & heavy streaming Content creation & large file sharing 

Plans & Pricing Details – Omni Fiber vs Spectrum Internet

Omni Fiber and Spectrum Internet’s broadband offerings are arranged in three plans. Even though the number of internet plans is the same for Spectrum and Omni Fiber, the difference in speeds and prices distinguish the two providers. Let’s look at their broadband plans to compare and contrast their service. 

Omni Fiber

Omni Fiber’s internet service starts at $55 per month and delivers equal upload and download speeds of up to 2 Gbps. The price of all three internet plans includes free expert installation, a premium Wi-Fi router, unlimited data, and a 30-day free trial. 

Moreover, you can enroll in the service without signing an annual contract. However, it is unclear whether the prices mentioned on the provider’s official storefront are introductory rates or regular prices. 

Omni Fiber Internet Plans
Plan Starting Price Max Speed No. of Devices 
Fiber 500 $55.00/mo.  500 Mbps  5-10
Fiber 1 Gig $75.00/mo. 1,000 Mbps  10-20
Fiber 2 Gig $95.00/mo.  2,000 Mbps  20+
Prices shown in the table above are with Auto Pay and e-bill discounts.

Spectrum

Spectrum’s high-speed cable internet service starts at $49.99 per month and offers download speeds of up to 1,000 Mbps. Since the primary mode of internet transmission is coaxial cables, Spectrum offers asymmetric speeds where the upload speeds top out at 35 Mbps. 

Nonetheless, all plans include unlimited data, 99.9 percent network reliability, a free DOCSIS modem, and antivirus software activation. Spectrum also offers non-contractual service, and you can enjoy promotional rates for up to 2 years.   

Spectrum Internet Plans
Plan Starting Price Max Speed Price Guarantee 
Internet $49.99/mo.  300 Mbps  1 year
Internet Ultra $69.99/mo.  500 Mbps  2 years 
Internet Gig $79.99/mo.  1,000 Mbps  2 years 
Prices are subject to change and include Auto Pay and paperless billing discounts. Wireless speeds may vary. A gig-capable modem is needed for Spectrum Internet Gig.

Additional Costs – Spectrum vs Omni Fiber

Let’s look at some add-on costs of Omni Fiber and Spectrum Internet to help us narrow down on the pocket-friendly provider.  

Equipment

Both Omni Fiber and Spectrum plans include free standard equipment for internet and basic wireless connectivity. Spectrum’s month-to-month internet plan includes the lease of a DOCSIS 3.1 modem that can support gigabit download speeds. The modem-router gateway is Wi-Fi capable and can provide seamless wireless connection to at least 10 devices. However, customers are required to pay $7 each month for whole-home Wi-Fi access. 

Similarly, Omni Fiber plans come with a power Wi-Fi router that can be managed through an app. However, for homes larger than 1,500 square feet, Omni recommends leasing its Whole-Home Wi-Fi Access Points, available at an extra $10 per month. 

Installation

Spectrum and Omni Fiber allow customers to choose between self-installation and professional installation. The difference is that Omni Fiber’s installation is free. In contrast, Spectrum charges $65 for professional installation and a service activation fee of $30 for the Spectrum self-installation kit.  

Taxes and Fees

The advertised prices of Omni Fiber and Spectrum Internet plans do not include taxes and surcharges. Federal and state-imposed taxes are mandatory and do not exceed $3 per month. 

Also, the stated monthly rates are with Auto Pay and paperless billing discounts. Omni Fiber offers a monthly discount of $10 for enrolling in these services. Whereas, Spectrum offers savings of up to $5 per month.   

TV, Internet, & Phone Bundles – Spectrum vs Omni Fiber

Omni Fiber and Spectrum Internet customers can stack TV and phone services on their internet plans for savings of up to $40 each month and get everything in one easy-to-maintain package. 

Spectrum

5 services, 1 price – That’s the magic of the Spectrum One Stream bundle. New customers can add a Spectrum TV service to their Spectrum Internet plan and get a free Spectrum Mobile Unlimited line and an Advanced Home Wi-Fi system for 12 months. They also get a free Xumo Stream Box for 6 months, bringing the total savings to $40 per month. 

Spectrum One Stream Bundles 
Price  Spectrum Internet  WiFi & Mobile  Spectrum TV 
$89.98/mo.  300 Mbps  Includedfor 12 months  Free Xumo Stream Box for 6 months 
$109.98/mo.  500 Mbps  Includedfor 12 months  Free Xumo Stream Box for 6 months 
$119.98/mo.  1,000 Mbps  Includedfor 12 months  Free Xumo Stream Box for 6 months 
Prices quoted in the table above are subject to change.

Omni Fiber

Omni Fiber Internet, TV, and Phone bundles start at $110 per month, giving you the convenience of paying for 3 services under a single bill. Omni Fiber’s television streaming service costs $40 each month, and nationwide phone service can be activated for only $15 per month.  

Omni Fiber Internet, TV, and Phone Bundles 
Price  Internet  TV  Phone  
$110.00/mo.  500 Mbps  60+ channels  Unlimited nationwide 
$130.00/mo.  1,000 Mbps 60+ channels  Unlimited nationwide 
$150.00/mo.  2,000 Mbps  60+ channels  Unlimited nationwide 
Taxes and fees apply.

Better Option for Gaming – Spectrum or Omni Fiber?

When it comes to online gaming, latency or ping rate and jitter matter more than the upload and download speeds. Avid gamers scout for plans that deliver ultra-low latency, slashing lag times and buffering. 

It is industry knowledge that the average latency of fiber internet is 10 to 12 milliseconds (ms) – the data is traveling at the speed of light! Whereas, the typical latency of cable internet is 13-27 ms.

Following these rules, Omni Fiber offers better gaming performance than Spectrum due to its blistering-fast, mirrored, multi-gigabit speeds and super-low latency. 

Wider Coverage Area – Omni Fiber or Spectrum?

Spectrum positions itself as a national broadband carrier and backs it up with the fact that its coverage area encompasses 41 states and over 8,000 zip codes, offering high-speed internet service to more than 32 million customers. 

All the States Where Spectrum Internet is Available 
Alabama  Indiana  Missouri  Oregon 
Arizona  Kansas Montana  Pennsylvania 
California  Kentucky  Nebraska  South Carolina 
Colorado  Louisiana  Nevada Tennessee 
Connecticut  Maine  New Hampshire  Texas 
Florida  Maryland  New Jersey  Vermont 
Georgia  Massachusetts  New Mexico  Virginia 
Hawaii  Michigan  New York  Washington
Idaho Minnesota  North Carolina  West Virginia 
Illinois  Mississippi  Ohio  Wisconsin 
Wyoming 
Coverage within these states may vary.

In contrast, Omni Fiber is a regional internet provider, expanding its footprint across Ohio and Pennsylvania. Its 2-state service area includes 39 cities and towns, primarily targeting fiber-ready communities.  

Service Areas of Omni Fiber 
Ohio 
Ashland  Eaton Mount Gilead  Perrysburg 
Ballville Township  Fremont Mount Vernon Port Clinton 
Bellevue Galion  Marblehead  Pataskala 
Bucyrus  Green Springs  New Philadelphia  Sandusky 
Clyde  Greenville  New Washington  Shelby 
Catawba Huron  Norwalk  Tiffin
Crestline  London  Oak Harbor  Upper Sandusky 
Defiance  Mansfield  Ontario  Wauseaon 
Dover  Monroeville  Perkins Township  Wilmington 
Wooster
Pennsylvania 
Connellsville Uniontown 

Better Customer Service – Omni Fiber or Spectrum?

Comparing Spectrum’s and Omni Fiber’s customer service will be like comparing apples to oranges. In the case of Spectrum, we can offer concrete proof that its customer satisfaction score has worsened year over year in the broadband category. 


According to the American Customer Satisfaction Index of 2023, Spectrum lags 2 points behind the industry average of 66 on a 100-point scale. And its J.D. Power results are as follows.

J.D. Power Customer Satisfaction Score for Spectrum 
Year  Score out of 1,000 points  Industry Average  Region/ Category 
2021 711 710 West 
2022 689 710 West 
2023 705 710 West 
2024 847 828 Full-Service MVNO

However, Spectrum Mobile was declared the winner in J.D. Power’s Wireless Customer Satisfaction study and became the nation’s best mobile virtual network operator. 

On the other hand, Omni Fiber’s customer service can be rated only based on a few customer reviews. It is not a Better Business Bureau-accredited company, but the mixed reviews indicate room for improvement, and its 2.67-star rating (out of 5) is a reflection of that. 

Final Verdict – Omni Fiber or Spectrum? 

So, who should you pick? Omni Fiber or Spectrum Internet? Well, if you are a rare breed and can access Spectrum and Omni Fiber home internet then first, jot down your preferences. Omni Fiber is faster, cheaper, and offers better gaming performance. 

But on the flip side, its newness leaves room for uncertainty. We cannot determine how it ranks on customer service excellence, and its limited coverage disconnects millions of Americans from future-proof fiber internet service.  

In contrast, Spectrum Internet is expensive, gets pricier after the promo period, and limits its speeds to 1 Gig (down) and 35 Mbps (up). But it can offer good value for the money when you add more to the package and consider its perks like free antivirus software and a $100 Visa Reward Card on online orders. 

We hope our Omni Fiber vs. Spectrum comparison blog will help you pick the best. 

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