Metronet Speed Test

Metronet High-Speed Internet Plans

PlanTypeDownload SpeedUpload Speed
Metronet 100


100 Mbps100 Mbps
Metroner 500


500 Mbps500 Mbps
Metronet 1 Gig


1,000 Mbps1 Gbps
Metronet Multi-Gig


5,000 Mbps5 Gbps

How to Check Metronet Internet Speed?

Get near-to-accurate results in less than 60 seconds! Our advanced speedometer calculates real-time upload and download speeds, and the ping and jitter of your Metronet Internet connection. Understanding your internet speeds is the first step to an enhanced online experience. 

Download Speed: Usually measured in megabits per second (Mbps), the download speed of Metronet Internet is how fast you can receive data on your device and the time it takes to download those files. The maximum download speed of Metronet Internet is 5,000 Mbps. 

Upload Speed: Also measured in Mbps, an upload speed is how quickly the data is transferred from your device to the Metronet servers. The maximum upload speed offered by Metronet Internet is 5,000 Mbps. 

Ping Rate (Latency): Latency or the ping of an internet is calculated in milliseconds (ms). It is the time it takes for a data packet to travel from your device to the Metronet servers and back. The lower the latency, the lesser the lag. The average latency of Metronet Internet is 26.57 ms. 

Jitter: Also calculated in milliseconds, jitter is the variation in latency. A low jitter rate will indicate faster data transfers and hence, improved network quality. The median jitter on Metronet is 31.11 ms. 

Now that you have familiarized yourself with the correct terminology, here is how you can test your Metronet Internet speed. 

  1. Connect your device to the Metronet Eero router using an Ethernet cable. 
  2. Set your server to match your real-time location. 
  3. Close all the extra tabs and applications on your device. 
  4. Click on our Metronet Speed Test tool for the results.  

How to Choose the Right Internet Speed?

Opting for the most suitable speed tier for your individual and household needs can be tricky, especially because faster speeds will jack up your monthly bills. On the flip side, choosing slower speeds to save money can lead to buffering, lagging, and frustration. 

While selecting an internet plan for your home, you must consider your daily internet usage, the number of devices connected to the network, and the quality of your online experience. These 3 metrics will help you determine the ideal speeds for your home internet. 

Metronet is a fiber-powered broadband service. Its fiber-optic transmission lines allow it to deliver symmetrical upload and download speeds to subscribers’ homes. Hence, you can rest assured that your uploading will be as fast as the downloading. 

You can use our internet speed chart below to select the most suitable Metronet speed tier for your home. 

100 Mbps

  • Basic online activities
  • Simultaneously connect up to 5 devices
  • Social media browsing and posting
  • Listening to music
  • Light video streaming in SD quality
  • Light online gaming

500 Mbps

  • Moderate internet usage
  • Connect up to 15 devices at once
  • Remote working & learning
  • Video streaming in HD quality
  • Using multiple applications at once
  • Online gaming for avid players

1 Gbps

  • Heavy internet usage
  • Connect several devices at once
  • HD and UHD (4K) video streaming
  • Running office operations from home
  • Sharing of large files
  • Multi-player online gaming

2 Gbps

  • Power internet usage
  • Simultaneous connectivity on unlimited devices
  • 4K streaming on multiple devices
  • Cloud-based content creation
  • E-commerce & e-learning
  • Next-level gaming

5 Gbps

  • Extreme internet usage
  • Supports simultaneous connectivity on many devices at once
  • 4K and 8K video streaming
  • Home automation
  • Creating Cloud backups
  • VR and AR gaming


How to Troubleshoot Slow Metronet Internet Speed?

Metronet’s 1,000 Mbps (1 Gig) plan and below requires gigabit-capable devices, routers, and cabling. If you are subscribed to Metronet’s 1 Gig Internet plan but receive download and upload speeds much slower than advertised, then it is time for a tech upgrade. First-time customers of Metronet get a free speed-compatible Eero wireless router, but you must check your device’s Wi-Fi card for optimal performance. 

Similarly, Metronet’s multi-gigabit speed plans include an Eero Max 7 premium gateway. In this case, your devices must support the next-gen Wi-Fi 7 standard to see the magic of hyperfast internet speeds.   

Some Common Causes for Slow Metronet Internet Speed

Whenever it takes longer than normal for web pages to load, our immediate response is to blame the internet service provider (ISP) for speed throttling. In some instances, like data deprioritization, ISPs reduce the internet speeds to offer a fair share of bandwidth during network congestion. But if the internet speeds on your network are consistently slower than the stated speeds, you must consider the following factors: 

  1. The age of your Metronet equipment. 
  2. The placement/ location of your Metronet router.
  3. Devices on standby that may be interfering with the wireless connection.
  4. Unused applications in the background on connected devices.
  5. Network security.
  6. The size of your home/ office space.
  7. The choice of your browser.
  8. The make and model of connected devices. 
  9. Viruses, malware, and bugs.


Steps to Optimize Metronet Internet Speed

You can follow these quick and easy steps to boost the performance of your Metronet Internet over a wireless connection. 

Step 1 – Power Cycle Your Metronet Equipment 

Sometimes, all it takes is switching the equipment on and off to get rid of the bugs. Try to disconnect the metronet eero router from the socket for at least 10 seconds. Plug in the power adapter after 10 seconds to restart the router. Recheck the speeds using our Metronet speed test tool. If you continue to experience slow speeds, contact Metronet tech support. 

Step 2 – Contact Metronet Tech Support 

If you continue to experience slow speeds, contact Metronet tech support. Metronet’s trained customer care representatives work around the clock to troubleshoot technical glitches. In most cases, your service will be restored in no time, to optimal speeds. However, if the issue persists, a certified technician will be dispatched to your house for repairs and fixes. 

Step 3 – Let the Experts Handle It  

In dire situations, a hands-off approach can be the best solution. Please wait for the Metronet technician to restore the service and upgrade internet speeds. You should refrain from software and hardware troubleshooting as it could worsen the problem. Meanwhile, you can refer to Metronet’s detailed guides and videos to understand the issue. 

So, now that you know, it is time to get ready, set, and go! 

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