Other than that, you can pick and choose the services to create customized bundle deals, such as Spectrum Internet and TV bundles, or Spectrum Internet, TV, and Voice bundles for savings of up to $10 per month.
HTC Bundle Deals
HTC is more flexible and customizable in bundling options. You can create your own bundle by choosing from different internet, TV, and phone plans, and get discounts based on the number of services you combine. You can also add optional features, such as DVR storage, premium channels, and unlimited long-distance calling, for an extra fee.
The more services you add, the more you save. For example, if you bundle internet and TV, you can save $10 a month. Plus, you can get free equipment and promotional discounts on each service included in the bundle for up to 12 months.
Best Option for Gaming – HTC or Spectrum?
If you are a gamer, you do not want to deal with lag, buffering, or disconnects when you are playing online games. That is why you need to choose an internet service provider that can deliver the best performance for gaming.
But how do you know which one is better: HTC or Spectrum? If HTC’s fiber internet is available, it’s the best choice for gaming. If not, Spectrum is an excellent alternative, offering reliable speed and performance.
Speed
HTC provides fiber internet with download speeds of up to 1,000 Mbps and upload speeds of 500 Mbps. If fiber isn’t available, HTC’s cable internet offers 20 Mbps of upload speed, which is slower than Spectrum (up to 35 Mbps), making it a less preferred choice for gaming.
Latency
Both these providers guarantee ultra-low latency, and should not cause any noticeable delay or lag in your gaming. However, HTC’s latency might be slightly lower than Spectrum’s, if you are using their fiber-optic internet network.
Data Caps
Data caps can be a problem for gamers, as online games can consume a lot of data. Fortunately, neither HTC nor Spectrum have data caps on their internet plans. So you can game as much as you want without worrying about any limits or data overage fees.
Wider Availability – HTC or Spectrum?
Spectrum has a larger and more widespread internet network compared to HTC’s regional footprint.
HTC is a local provider focusing on the northeastern corner of South Carolina. It covers Horry, Georgetown, and Marion counties, and serves major cities like Myrtle Beach, Conway, and Georgetown, as well as smaller towns and rural communities. HTC has a loyal customer base in these areas, but it does not offer services in other parts of the state or the country.
Spectrum is a national company serving 41 states, including most of South Carolina. It offers coverage in at least 146 cities within the state, including zip codes where HTC is available.
Better Customer Service – HTC or Spectrum?
You want a provider that can handle your issues and queries promptly and professionally.
It is difficult to compare Spectrum and HTC directly, as they have different customer bases and markets. However, we can look at some indicators of customer satisfaction, such as ratings, reviews, and surveys.
The American Customer Satisfaction Index (ACSI) is a survey that gives scores to providers. Spectrum scored 64 out of 100 in 2023, which is a little lower than the industry average of 66. HTC is not in the ACSI survey, so we do not have more data to evaluate. However, in Google reviews, HTC has an average rating of 3.9 out of 5 based on eight locations from Little River to Georgetown. Moreover, it is a Better Business Bureau (BBB) accredited company with an A+ rating. This suggests that HTC has decent customer service and can effectively manage its small customer base.
Best Overall – HTC or Spectrum Internet?
Your location and needs matter when you pick HTC or Spectrum Internet.
Spectrum, with its vast coverage spanning 41 states and internet plans with up to 1,000 Mbps of speed, is a good choice for people who are not in HTC’s internet service areas. HTC is a small and local provider and deeply rooted in three counties in South Carolina. It has cheaper plans and nice bundles for its customers. However, it cannot meet the reliability, perks, and fame of Spectrum Internet
In short, Spectrum is the best choice for people who want fast internet across the nation. But if you live in HTC service areas, the provider is a cheaper alternative for fiber-fast connectivity.