Perks – Spectrum vs EarthLink
Perks are an essential consideration when selecting an internet service provider. Here are some of the perks offered by EarthLink and Spectrum:
EarthLink
- Time-limited free installation on its fiber internet plan
- $100 MasterCard reward for new fiber internet customers
- Security suite for protecting your devices against viruses and malware
- 24/7 customer support
Spectrum
- Spectrum One bundle with savings of over $400 for a year
- Free modem and low-cost WiFi service
- Access to Spectrum TV app for streaming live TV channels and on-demand content
- Access to thousands of free WiFi hotspots
- 24/7 customer support
Coverage Area – Spectrum vs EarthLink
EarthLink and Spectrum have an advantage over others due to their wide availability, allowing them to cater to a broad range of customers. While Spectrum is available in 41 states and primarily serves densely populated areas, EarthLink’s internet services are available in 48 states, making it a more widely accessible option. EarthLink’s coverage extends beyond urban areas to reach rural areas as well, thanks to its use of different technologies such as DSL, fiber, and fixed wireless. This wider availability means that EarthLink can serve a more diverse audience, including those living in remote or less populated areas, whereas Spectrum may not be available in certain regions.
Customer Service – EarthLink vs Spectrum
EarthLink and Spectrum have different reputations in terms of customer satisfaction. While EarthLink is not covered by significant customer services reviewers like ACSI and J.D. Power, it is known for providing excellent customer service, as evidenced by its A-plus rating from BBB (Better Business Bureau). On the other hand, Spectrum’s customer service has shown promising improvement over time, maintaining its score in ACSI’s report and creating a personal record in the South region in J.D. Power’s Study.
Which One is good for Gaming – EarthLink or Spectrum?
As an avid gamer, there’s nothing more frustrating than being in the middle of an action-packed play, and suddenly experiencing lag that freezes your character and boots you out of the game. That’s why you need a reliable internet connection to keep up with your gameplay. The most critical factor for gamers is latency, which refers to the time it takes for your device to communicate with the game server.
If you want the best gaming experience, fiber internet is the way to go, as it has the lowest latency rates. Therefore, if EarthLink offers fiber internet in your area, it’s definitely worth considering. However, if you can’t get fiber, Spectrum’s cable internet is the next best option, with a relatively low latency rate.
Final Verdict – EarthLink or Spectrum
EarthLink vs Spectrum is a tough comparison to make since both providers have their own advantages and disadvantages. EarthLink has wider availability and better customer service, while Spectrum offers more affordable pricing, better equipment charges, and better reliability. If you are an avid gamer and have access to EarthLink’s fiber internet, it is the ideal option due to its low latency rates. However, Spectrum may be the better choice for your family if you want a more budget-friendly option. Ultimately, the final choice comes down to your individual needs and preferences. So, take your time and analyze your requirements before settling for either provider.