EarthLink Internet Review

EarthLink Internet Plans
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Providing reliable and reasonably priced internet service is essential for the modern home or business, and EarthLink has been a leader in this field since its founding in 1994. With over two decades of experience, EarthLink continues to remain a viable option for those seeking quality internet service. EarthLink has a solid reputation among consumers and continues to expand its service area.

In this EarthLink Internet Service review, we will take an in-depth look at the features of EarthLink’s current offerings as of 2023, including speed, customer support, available plans, and more.

Table of Contents

EarthLink Internet Service Review

EarthLink is a leading provider of Internet services based in Atlanta, offering high-speed internet access for both residential and business customers. EarthLink started their services in 1994 and reaches 78% of households across 48 states and serves nearly five million customers. They provide both Fiber Internet and Digital Subscriber Line (DSL) Internet services. They are known for their flat-rate fee for internet service, which can vary based on location and ISP partner EarthLink uses. 

EarthLink provides its internet services through various partners such as AT&T, CenturyLink, Frontier, Verizon, and Viasat. With these partners, EarthLink can offer its customers reliable internet connections across the 48 states they service. Furthermore, they are committed to providing their customers with quality service at affordable prices and they strive to ensure their customer satisfaction.

In 2023, EarthLink is still going strong and continues to be one of the most popular options for high-speed internet services. With speeds up to 1 Gbps, EarthLink Internet plans cater to all budget sizes or lifestyle needs.



  • Good customer service
  • Fast internet speeds
  • Easy setup process
  • Reliable connection with minimal downtime
  • Variety of plans and services to choose from


  • Limited availability in some areas 
  • Higher than average pricing compared to other providers in some markets
  • 12-month contract

EarthLink Internet Plans & Prices

EarthLink is one of the leading providers of high-speed internet in the United States, and with its wide array of plans and prices, it’s easy to see why. EarthLink internet plans provide customers with a range of options that fit their individual needs so they can access the internet affordably and reliably. Whether you’re looking for basic internet plans or more advanced packages with added features, EarthLink has you covered. From their basic DSL plan with download speeds up to 12 Mbps to their highest-level Fiber plan providing speeds up to 5 Gbps, there’s something for every need and budget. Prices start as low as $55.

EarthLink DSL Internet Plans

EarthLink DSL internet plans are among the most commonly used options, and they can provide you with reliable speeds at an affordable price. These EarthLink internet plans offer speeds ranging from 12 Mbps to 75 Mbps, making it easy to find an option that meets your needs. With 12-month contracts or no data caps, these EarthLink internet plans are an incredibly flexible solution for both light and heavy internet users alike. Let’s take a look at the best EarthLink internet plans available in your area.

EarthLink DSL Internet Plans

Plans Price Download Speed Contract
12 Mbps $54.95/mo. 12 Mbps 1 year
24 Mbps $59.95/mo. 24 Mbps 1 year
45 Mbps $64.95/mo. 45 Mbps 1 year
75 Mbps $69.95/mo. 75 Mbps 1 year

EarthLink Fiber Internet Plans

Fiber internet is becoming increasingly popular due to its high speeds and reliability. EarthLink Internet offers several options for those in search of the best fiber internet service available today. With fast download speeds and no data caps, it’s easy to see why so many people are choosing EarthLink internet plans for their fiber internet needs. 

EarthLink offers six distinct packages. EarthLink fiber internet plans start from 100 Mbps at $59.95 to 5000 Mbps at $189.95. Each EarthLink internet plan comes with unlimited data usage – ideal for those who need a reliable connection when streaming or downloading large files. 

EarthLink Fiber Internet Plans

Plans Price Download Speed Data Cap Contract
100 Mbps $59.95/mo. 100 Mbps Unlimited 1 year
300 Mbps $69.95/mo. 300 Mbps Unlimited 1 year
500 Mbps $79.95/mo. 500 Mbps Unlimited 1 year
1000 Mbps $89.95/mo. 1000 Mbps Unlimited 1 year
2000 Mbps $129.95/mo. 2000 Mbps Unlimited 1 year
5000 Mbps $189.95/mo. 5000 Mbps Unlimited 1 year

Additional Charges

The internet is a valuable resource that many of us rely on for communication, entertainment, and more. Unfortunately, some ISP may start to charge extra fees or hidden charges that can add up. EarthLink is one such provider that has come under scrutiny recently for its additional charges.


EarthLink Internet customers are subject to a one-time upfront installation fee of $79.95. It is important to note that EarthLink does not actually perform the installation itself, but rather partners with local telephone companies to complete the installation. 

In some cases, the installation fee charged for EarthLink Internet plans may be lower than the provider’s professional installation fee. For example, CenturyLink has an installation fee of $99. 


EarthLink provides Wi-Fi service with all its plans, but there is an unavoidable equipment fee of $13 per month. This fee must be included in the price of any EarthLink Internet plan you choose, and cannot be avoided even if you would prefer to use your own router or modem. This fee may seem like an extra expense, but it helps EarthLink ensure that its customers have the best experience possible by having access to the latest technology and secure wireless connections.

Other Charges

There is a one-year contract for all EarthLink internet plans and an early termination fee of up to $200. This fee is applied if you decide to cancel your EarthLink internet plan before the end of the 12-month period. While this fee may not be ideal, it is standard for many providers and is a necessary step in keeping prices lower for longer-term customers. The bright side is that after the one-year period is up, you are free to switch plans or cancel your service at any time with no additional fees. 


With the ever-growing demand for faster internet speeds, EarthLink has emerged as a leader in reliable broadband connections that deliver optimal speed and performance. As one of the nation’s most trusted internet providers, EarthLink offers a variety of internet plans to fit your needs and budget. 

Using their latest network technologies, they offer speeds up to 5 Gbps with their fiber optic network. Their DSL internet plans also offer speeds up to 75 Mbps, which is enough for streaming high-definition videos without buffering. 

Whether you are streaming videos or downloading large files, EarthLink Internet gives you blazing-fast speeds that will keep you connected no matter what task is at hand. 

Data Caps

EarthLink offers unlimited data with every internet plan, meaning you won’t have to worry about a data cap or extra fees if you go over your limit. They don’t throttle speeds either, so you’ll always get the speeds advertised. While other providers have limits on data, EarthLink stands out with unlimited plans. It’s worth noting that some of their partner providers, such as AT&T, may impose data caps and additional charges depending on where you live, but EarthLink does not. With EarthLink internet plans, you can rest assured that you won’t be charged extra for using more than your allotted data.


EarthLink internet plans have a 12-month contract. While this isn’t the longest contract length, it’s not the shortest either. EarthLink doesn’t raise your price after three months like some ISPs, but you won’t be shielded from potential price hikes later on down the line either. 

The pricing for EarthLink internet plans is transparent and you know exactly how much you’ll pay upfront. When your contract is up, you can lock in your rate for another 12 months or opt to pay month-to-month—whichever fits your life best. You can easily reach their award-winning Customer Service team with any questions you have.

EarthLink Internet Availability Review

EarthLink Internet availability is an important factor to consider for anyone looking for reliable and secure internet service in 2023.

EarthLink provides a wide range of internet services throughout much of the continental U.S., though its coverage is not available in Alaska or Hawaii. They cover about 76% of the country, making it one of the largest providers of internet service. And making it easy for customers to find an internet plan that fits their needs in any area they may be living in or moving to. Below we have outlined what states they currently provide service in.

States with EarthLink Internet Coverage
Alabama Illinois Minnesota North Carolina Texas
Arizona Indiana Mississippi North Dakota Utah
Arkansas Iowa Missouri Ohio Vermont
California Kansas Montana Oklahoma Virginia
Colorado Kentucky Nebraska Oregon Washington
Connecticut Louisiana Nevada Pennsylvania West Virginia
Delaware Maine New Hampshire Rhode Island Wisconsin
Florida Maryland New Jersey South Carolina Wyoming
Georgia Massachusetts New Mexico South Dakota Idaho
Michigan New York Tennessee

EarthLink Customer Service Review

EarthLink is one of the longest-running internet service providers (ISPs) in the United States. While this long track record of reliable service should inspire confidence, it’s difficult to gauge customer satisfaction with EarthLink as they are not included in many customer satisfaction reports.

EarthLink is committed to providing the best experience to its customers, and it shows in its customer satisfaction. Year after year, EarthLink Internet consistently improve its customer service making them a top choice for those looking for a reliable internet connection.
Despite a low score of 1.2 out of 5 on the Better Business Bureau’s ratings, they are still given an “A-plus”. This means that customers are generally satisfied with EarthLink’s services. EarthLink empowers its customer service representatives by giving them the authority to make decisions and by having flexible policies that can adapt to customer needs.

Unique Features of EarthLink

EarthLink offers a variety of unique features for its high-speed internet service. My EarthLink Portal is a web-based tool that allows customers to manage their EarthLink accounts and customize account information. Customers can also benefit from free premium email, which provides virus and spam protection.

Additionally, customers can access remote technical support through EarthLink EasyTech. With all these features, it’s easy to see why EarthLink is one of the most popular high-speed internet service providers.

EarthLink Internet vs Competitors

Today, there are countless internet service providers (ISPs) vying for consumer attention. But how do EarthLink’s internet plans stack up against its competitors? Let’s take a look at some of the competitors for EarthLink Internet.

Features AT&T Frontier Spectrum
Internet Plans 5 3 3
Starting Price $55.00/mo. $49.99/mo. $49.99/mo.
Download Speed  Up to 5000 Mbps Up to 2000 Mbps Up to 1000 Mbps
Type Fiber, IPBB, Fixed Wireless Fiber, DSL Hybrid fiber-coaxial cable
Data Caps None None None
Bundle Deals Yes Yes Yes
Additional Fee Yes Yes Yes
Contact Provider Call Now Call Now Call Now

When comparing EarthLink Internet to other providers such as AT&T, Frontier, and Spectrum, there are several factors to consider. Let’s all of them individually.

EarthLink Internet vs AT&T

EarthLink and AT&T both offer fast and reliable internet services with speeds up to 5000 Mbps. However, there are several key differences between the two providers that you should consider before choosing an internet service provider.

First, AT&T offers all of its DSL plans at the same price, while EarthLink’s prices increase with internet speed. Additionally, EarthLink’s fiber internet has a higher starting price, and its gigabit plans are more expensive than AT&T’s.

Second, AT&T has no equipment fees or contracts, making it a more cost-effective option than EarthLink. Finally, EarthLink offers unlimited data, unlike AT&T’s DSL which imposes 1 TB of data caps.

EarthLink Internet vs Frontier

EarthLink and Frontier both provide fiber and DSL internet services with unlimited data. Their DSL plans start at the same price, but the prices of EarthLink internet plans increase with the internet speed.

EarthLink’s fiber internet plans offer higher internet speeds than Frontier but are more expensive. EarthLink Internet also requires a 1-year contract, while Frontier requires a contract to access additional bonuses and perks. When it comes to availability, Frontier is limited while EarthLink internet plans are more widely available.

EarthLink vs Spectrum

Both EarthLink and Spectrum offer wired connections, but the types of connections vary between providers. EarthLink offers fiber internet connections in some areas, which offer download speeds of up to 5000 Mbps. However, in many locations, EarthLink’s only available connection type is DSL. 

Spectrum, on the other hand, offers hybrid fiber-coaxial cable internet connections nationwide. Cable connections are generally more consistent than DSL, with download speeds ranging from 300 Mbps to 940 Mbps. This makes it a good choice for people who need reliable speed and consistent performance.

In terms of pricing, Spectrum tends to offer cheaper plans as compared to EarthLink internet plans. However, most EarthLink customers find that the added support and convenience of EarthLink’s Internet service make it worth the extra cost. Ultimately, the best provider for you will depend on your needs and budget.

Is Earthlink Internet Good?

The EarthLink internet review is a comprehensive assessment of one of the largest and most reliable internet service providers. After testing their services for several months, it’s clear that EarthLink internet plans offer excellent internet speeds and are a great choice for those seeking reliable, high-speed internet coverage. 

Overall, it is easy to recommend EarthLink as an exceptional choice for anyone looking for quality internet services at an affordable price. With top-tier performance and dedicated customer support staff, EarthLink internet plans offer the best value.

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