Consolidated Communications Internet Review

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We cannot undermine the role of the Internet in our daily lives. It has become an indispensable part of our daily lives, connecting us to the world and enabling us to work, learn, and play from anywhere. However, with so many options available in the saturated telecom market, choosing the best internet service provider can be a daunting chore. Therefore, we’re here to help with our Consolidated Communications Internet Review 2023.

In this article, we’ll take a deep dive into the company’s offerings, technology, and customer experience to help you make an informed decision. Whether you’re already a Consolidated Communications customer or exploring your options, this review will give you a clear picture of what they have to offer.

Table of Contents

Consolidated Communications Internet Service

As the leader in technological advancement, America has plenty of top-rated internet service providers. Consolidated Communications, Holdings, Inc., most commonly known as Consolidated Communications, is one such provider serving numerous residential and business consumers in approximately 20 states. Headquartered in Mattoon, the company has a long history dating back to 1894 and has evolved over the years to meet the changing needs of its customers.

Consolidated Communications’ internet service uses a combination of fiber and DSL networks to provide high internet speeds to its customers. The company uses a separate brand for its fiber internet, Fidium Fiber, and cites it as the future of home internet service. The provider offers a range of affordable connectivity options with significantly varying speeds and prices.

In addition to broadband, the providers also deliver a comprehensive variety of data, security, managed services, wholesale carrier, and cloud solutions. Consolidated Communications is an established name in the telecommunications industry, and with the addition of Fidium Fiber, the company is poised to provide top-notch internet services to its customers. 

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 Pros:

  • Affordable internet plans
  • No data caps
  • Free expert installation
  • Reliable service


 Cons:

  • Prices and speeds vary significantly with the location
  • Limited availability

Consolidated Communications Internet Plans

Consolidated Communications offers a range of internet plans to its customers via DSL and fiber-optic networks. Consolidated Communications’ internet plans vary in terms of speeds and costs. Some of the popular internet plans offered by Consolidated Communications include:

DSL

Consolidated Communications Internet service offers a variety of DSL plans, conveniently categorized into three categories: fast, faster, and blazing. These plans provide reliable, affordable high-speed internet for households with basic to moderate internet needs. With speeds ranging from 10 Mbps to 100 Mbps and no data caps, you can enjoy seamless browsing, emailing, and even some light streaming.

However, it’s important to note that actual speeds and costs may vary based on your location, so always check the availability and speed in your area before proceeding with your selection. Also, Consolidated Communications Internet offers these plans at introductory rates, so expect your monthly bill to go up after a year of service.

Consolidated Communications Internet Plans

Plans Price Download Speeds
Fast $31.00/mo. Up to 30 Mbps
Faster $47.95/mo. Up to 75 Mbps
Blazing $50.95/mo. Up to 100 Mbps
*speeds and prices can vary significantly depending on your location

Fidium Fiber

Say goodbye to buffering and hello to blazing-fast internet with Consolidated Communications’ fiber internet plans. Branded as Fidium Fiber, the company offers a reliable and fast internet connection with speeds of up to 2 Gbps. Fidium fiber internet plans, starting at $35, have a competitive pricing structure compared to the average promotional range in the market. It’s also important to note that the price difference between the 250 Mbps and 1 Gig plan is insignificant, meaning you get double the speed for an additional $10.

The best part? Consolidated Communications’ internet  service provides these plans with no contracts, a 2-year price guarantee, a WiFi 6 gateway, and unlimited data. So why wait? Check the availability in your area and upgrade to Fidium Fiber today to experience the difference!

Consolidated Communications Fiber Internet Plans

Plans Price Download Speed
50 Mbps $35/mo. 50 Mbps
250 Mbps $60/mo. 250 Mbps
1 Gig $70/mo. 1000 Mbps
2 Gig 165/mo. 2000 Mbps
*speeds and prices can vary depending on your location
Equipment Charges for Consolidated Communications’ Internet
Network Care Plus Wired Plan (DSL) $6.95/mo.
Wireless Network Care Plan (DSL) $11.95/mo.
Fiber Internet Plans None
Consolidated Communications Internet Installation Fee
DSL Plans Free
Fiber Internet Plans Free professional installation
Other Costs
Broadband Cost Recovery Fee $2.97/mo.

Consolidated Communications Internet Speeds

DSL Internet Speed Range Fiber Internet Speed Range
250 Mbps – 2000 Mbps 6 Mbps – 100 Mbps

The speed of your internet can make or break your online experience. That’s why Consolidated Communications Internet offers a range of internet plans via DSL and fiber network with internet speeds ranging from 10 Mbps to 2 Gbps. With these options, you can choose the internet speed suitable for you and your household’s needs.

But why is internet speed so important? Faster speeds equate to smoother streaming, speedier downloads, and more productive work-from-home scenarios.

The type of internet service available at your home has a significant impact on the speed you experience. Fidium Fiber, for example, offers faster speeds and more reliability compared to DSL internet. And for many professionals, symmetry is crucial since equal upload and download speeds enable them to conduct video conferences and upload huge files quickly.

But select your internet plan wisely to avoid overpaying for speeds you don’t require. Choose Consolidated Communications Internet and receive the speed you need for the activities you love!

Internet Plan Suitable For Supports
50 Mbps Online shopping, Web surfing, App installation Up to 4 devices
250 Mbps Online learning, Working from home, TV streaming, Download large files Up to 5 devices
1 Gig Online learning Streaming 4K videos, Virtual meetings, Online gaming 5+ devices
2 Gig Smart homes, Running a business 10+ devices

Data Caps

Consolidated Communications believes in providing its customers with the freedom to surf, stream, and download without any restrictions. Hence, they offer unlimited data on both DSL and fiber internet services.

Whether you are streaming your favorite movie, video conferencing with your team, or downloading large files, you don’t have to track your internet usage every minute. With their fast and reliable internet, you can enjoy unlimited access to the digital world without worrying about hitting a data limit or paying an overage fee as a result.

Reliability

Consolidated Communications knows that reliable internet is a crucial part of daily life. Hence, they have invested in a dedicated network that ensures consistent internet connectivity and supports all activities. Whether you’re working from home, streaming your favorite show, or browsing the web, you can rely on a fast internet connection at all times.

With their state-of-the-art technology, advanced network monitoring, and highly trained technicians, you can trust that your internet will stay up and running, even during peak usage. You can say goodbye to buffering and slow connections due to Consolidated Communications’ reliable internet service.

Contracts

Consolidated Communications Internet offers both contract and no-contract options. While its fiber internet service, Fidium Fiber, delivers contract-free plans, its DSL internet requires a 1-year service agreement. This contract duration can be different in some areas.

Nevertheless, the company charges an early termination fee of $99 for switching the service before completing the agreed term. The Internet Terms & Policies on their website state that you can select between a yearlong term and their month-to-month alternatives.

Consolidated Communications Bundle Options

Through bundling, you can say goodbye to multiple bills and providers. Consolidated Communications delivers a solid lineup of impressive bundles. And while the company does not offer traditional TV bundles, it allows you to combine your internet with streaming services like DIRECTV Stream, YouTube TV, Fubo TV, Philo, and more. You can add a home phone line to your chosen internet package.

The prices of the Consolidated Communications internet bundles depend on your location, so make sure to check the company’s website before moving on with your choices.

Consolidated Communications Internet Availability

Consolidated Communications provides top-notch broadband services in 20 states. The company is committed to expanding its network to more areas. Its state-of-the-art fiber infrastructure delivers reliable and high-speed connectivity to many homes and businesses within its service area.

Recently, Consolidated Communications has embarked on a significant fiber expansion project with the introduction of Fidium Fiber, allowing them to bring high-speed internet to even more locations, namely California, Illinois, Maine, Minnesota, New Hampshire, Pennsylvania, Texas, and Vermont.

The company’s advanced technology can bring you closer to unlimited possibilities. So, check their availability today and experience the power of fast, dependable, and seamless connectivity.

States with Consolidated Communications Internet Coverage 
Alabama Minnesota
California Missouri
Colorado New Hampshire
Florida New York
Georgia North Dakota
Illinois Oklahoma
Iowa Pennsylvania
Kansas Texas
Maine Vermont
Massachusetts Washington

Customer Service Review

You can contact Consolidated Communications’ customer service in various ways. Their highly trained and friendly team is available 24/7 to assist you with any questions or concerns. Consolidated Communications’ internet service covers everything, from troubleshooting technical issues to answering billing questions.

While it is challenging to evaluate the satisfaction levels since major customer reviewers do not cover Consolidated Communications, the company’s dedication to customer satisfaction is evident in the consistently positive feedback. Customers praise the provider for its quick response times, knowledgeable representatives, and overall positive experience.

Consolidated Communications Internet vs Competitors

Comparison is part of the selection process. Hence, it is crucial to evaluate how Consolidated Communications’ internet service stacks up against the competition.

Top Providers Price Range Internet Speed Range
Consolidated Communications $31.00 – $165.00/mo. 10 Mbps – 2000 Mbps
Frontier $44.99 – $154.99/mo. 6 Mbps – 5000 Mbps
Spectrum $49.99 – $89.99/mo. 300 Mbps – 1000 Mbps
AT&T $55.00 – $180.00/mo. 10 Mbps – 5000 Mbps

Conclusion

In short, Consolidated Communications Internet is a reliable and comprehensive solution for all your connectivity requirements. The company stands out from the competition with its advanced fiber infrastructure, fast speeds, and exceptional customer service. Whether you’re looking to bundle your services, expand your network, or simply want a seamless online experience, Consolidated Communications Internet covers all grounds and supports your busy lifestyle.

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