The internet is an increasingly important part of our lives, and with more and more people relying on it to stay connected, it’s important to ensure you’re getting the best service possible. For those looking for reliable service and competitive rates, CenturyLink Internet may be worth considering. The company offers a wide range of services that caters to homeowners, businesses, and rural communities alike.
That’s why we’ve put together this CenturyLink Internet Review to give you all the information you need to make an informed decision about your internet provider. We’ll go over CenturyLink’s speed, reliability, customer service, and pricing to make sure you’re getting the best value for your money. Read on to learn more about what CenturyLink Internet offers and make the most of your experience.
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CenturyLink Internet Service Review
CenturyLink is one of the largest internet service providers (ISP) in the United States, offering a wide range of services for both residential and business customers. They provide television and home phone services and a variety of additional features to enhance your online experience.
The company was founded in 1930 and is headquartered in Monroe, Louisiana. It has a national presence, and its coverage area includes most major cities in the United States. With over 49 million customers and nearly 13 million broadband subscribers, CenturyLink Internet is one of the biggest players in the market.
The company offers two types of internet service – digital subscriber line (DSL) service in 36 states and fiber optic service in 19 cities. Both include unlimited data, making them an attractive option for many customers. For a time, CenturyLink Internet offered a Price for Life deal on their internet services, allowing customers to lock in their rate for life as long as they remain with CenturyLink Internet.
Pros:
- Price lock guarantee
- No contracts.
- High-speed fiber optic internet
- Competitive pricing
- Unlimited data usage
Cons:
- Limited availability of fiber
- Slow speeds on DSL plans
CenturyLink Internet Plans & Pricing
CenturyLink offers two residential internet plans perfect for any home, DSL and Fiber. Their DSL internet plans provide users with reliable, high-speed internet service to help them stay connected to what matters most. CenturyLink’s Fiber Internet plans are available in 19 cities and offer the fastest internet speeds to help you get the most out of your home internet connection. It is one of the most popular internet options available on the market, making it a great choice for those looking for reliable and speedy internet service.
Furthermore, the fiber-optic network also provides users with better reliability than traditional DSL connections, meaning you can trust that your connection won’t be interrupted.
With these two options, CenturyLink Internet has the perfect internet plan for your home.
CenturyLink Fiber Internet
For those looking for an even faster connection, CenturyLink also offers its fiber plan.CenturyLink Fiber Internet is an incredibly fast, reliable, and affordable internet service that is perfect for homes and businesses alike. It is one of the fastest internet speeds available, reaching 940 Mbps. With this speed, you can stream HD movies from up to 8+ devices without worrying about any annual contracts, download large files quickly, and play online games without buffering.
Additionally, because fiber-optic networks are more efficient than copper wires, users will enjoy faster speeds even if they’re streaming content across multiple devices simultaneously. They offer a simple model of charging flat fees for fiber internet services that are $70.
| CenturyLink Fiber Internet Plan | |
| Type of Internet | Fiber |
| Price | $70.00/mo |
| Speed | Up to 940 Mbps |
| Data Cap | Unlimited |
| Contract | No Contract |
| Contact CentuuryLink | Call Now |
Speed
With CenturyLink Fiber Internet, you can experience speeds up to 20X faster than traditional cable internet. This means that you can stream HD content from up to 8+ devices without lag or buffering. Plus, with fiber optics, you can get the same ultra-fast speeds across your entire home network.
Currently, CenturyLink Fiber Internet is available in 19 cities across the United States. However, it’s important to note that not all areas have access to fiber speeds. Before signing up for service, ensure fiber speeds are available in your area. If fiber speeds are not available, you may still be able to get DSL service from CenturyLink.
Reliability
As technology continues to evolve, it is important for internet users to be aware of their options and the reliability of their chosen services. In terms of internet reliability, CenturyLink Fiber Internet is a top choice. With its powerful fiber optic technology, CenturyLink provides speeds up to 940 megabits per second (Mbps) in select areas, making it one of the fastest options available. On top of that, CenturyLink Internet also offers unlimited data on 99.9% reliable connections, so you can stream, game, and browse without any worries.
If you’re an addicted gamer and play high-intensity games like Overwatch, Fortnite, and PUBG, you’ll appreciate the high speeds of CenturyLink Fiber Internet. Not only will you be able to play lag-free, but you’ll also be able to stream with no buffering or interruption while you are playing.
Additional Costs
With regard to additional costs associated with CenturyLink Internet, you’ll be pleased to know that most of the necessary equipment is included in the cost of your internet service.
When you sign up for CenturyLink Fiber Internet, there are no additional fees or charges. The only cost associated with this service is the monthly rate which covers all equipment, installation, and ongoing services such as technical support and maintenance, which has a value of $329. That means you can enjoy high-speed internet without worrying about any hidden costs or fees down the line.
| CenturyLink Internet – Additional Fees | |
| Service | Price |
| Professional Internet Installation | Free |
| Internet Modem + Wi-Fi Router Gateway | Free |
| Late Payment Fee | $5 per month |
CenturyLink DSL Internet
With over 49 million customers, this company has become a household name for both residential and business customers alike. Whether you are looking for reliable download speeds or want a basic connection with good customer service support, CenturyLink DSL Internet service is a great option. With unlimited data on a 99.9% reliable network, users can easily work from home and shop online. This plan also allows multiple users and devices to be connected, and it’s perfect for streaming HD movies. There’s no annual contract, so you can try it out and decide if it’s the right fit for you.
Their competitive prices ($50/mo.) make them especially attractive for those on a tight budget or who don’t need all the bells and whistles that come with more expensive packages.
| CenturyLink DSL Internet | |
| Plans | Simply Unlimited |
| Type of Internet | DSL |
| Price | $50.00/mo |
| Speed | Up to 100 Mbps |
| Data Cap | Unlimited |
| Contract | No Contract |
| Contact CenturyLink | Call Now |
Speed
CenturyLink DSL Internet is a great option for households that need faster-than-average connection speeds. All customers get unlimited data with no additional fees or contracts required.
The company offers speeds of up to 100Mbps, which is more than enough for most day-to-day activities like working from home, shopping online, streaming HD movies, and more. The speed is great for families who share the connection or need to stream content in multiple rooms at once. The download speed will vary depending on your distance from the nearest CenturyLink hub, but you can expect to get speeds up to 100Mbps. The upload speed is usually slower but still adequate for activities like online gaming and video calls.
Reliability
CenturyLink Internet provides a reliable DSL connection that can provide speeds up to 100 Mbps in certain areas. This makes it an excellent choice for those looking for speed and stability when streaming video or gaming online.
CenturyLink Internet has consistently been rated as one of the most reliable ISP year after year due to its exceptional uptime record and low latency rates. With a 99% uptime guarantee, customers never have to worry about being without an internet connection due to network issues or outages.
Additional Costs
CenturyLink DSL internet services are widely used for both residential and business purposes. However, before signing up, it’s important to be aware of any additional costs associated with CenturyLink DSL internet services. Customers should be aware that equipment rental fees are associated with their internet plans. This includes modems and routers, which can cost around $15 per month for leasing, which is not included in the Price for Life offer. Either you can purchase a modem outright for up to $200 or pay a monthly fee to rent one.
There is also a professional installation fee, which typically costs around $100 to $150, which can vary based on the complexity of the setup and the services you choose to sign up for. Unfortunately, not all households qualify for the self-installation option, so customers may sometimes need to pay a professional installer.
| DSL Internet Additional Fees | |
| Service | Price |
| Professional Internet Installation | One-time $149 |
| Self-installation Kit | One-time $15 charge |
| Internet Modem | $15 monthly ($200 One-time) |
| Late Payment Fee | $5 |
CenturyLink Business Internet
For businesses, CenturyLink only provides fiber-optic connections with speeds far faster than those possible with DSL connections. Currently, the details about the availability of these services are still being worked out. The company’s small-business internet plans are designed for companies with up to 10 employees. These include everything from basic Fiber options for companies that need higher speeds and more reliable connections.
Fiber plans are great for businesses that need to connect multiple users simultaneously, upload large files quickly, and run other time-sensitive systems without lagging. The higher speeds offered by fiber-optic connections also mean businesses can access the resources they need without slowdowns or dropped connections.
CenturyLink Business Internet Plans
The company offers two fiber plans for the business that comes with no annual contract and unlimited data on a 99.9% reliable connection. Plus, you get the same super-fast upload and download speeds that you would expect from a fiber connection.
With fiber connection speeds, you won’t have to worry about lagging or slow internet performance, helping to boost productivity and collaboration. Whether you’re streaming HD video or connecting multiple computers and devices to the web, CenturyLink’s fiber connection can handle it without lag time. Their fiber plans are:
| CenturyLink Business Internet Plans | ||
| Plans | Business Fiber 200 | Business Fiber 940 |
| Price | $30.00/mo | $70.00/mo |
| Speed | Up to 200 Mbps | Up to 940 Mbps |
| Data Cap | Unlimited | Unlimited |
| Contracts | No | No |
| Contact | Call Now | |
Small businesses that don’t need much online computing work can get by with the slower plan of 200 Mbps is an ideal option. The monthly prices for this plan are very reasonable, making it a great choice for basic internet needs. But if you need more speed for downloading larger files or streaming high-definition videos, the upper-tier 940 Mbps plan from CenturyLink Internet is a great choice. The higher speeds can make a big difference for businesses with more demanding needs.
Additional Features
CenturyLink Business Internet has several features that make it a great choice for businesses. One of the most appealing aspects of this service is that it does not require an annual contract, nor does it charge cancellation or activation fees. This makes it much more affordable than other providers and also ensures that customers can change their plan or cancel service if needed.
In addition to no long-term contracts, CenturyLink Business Internet offers impressive speeds of up to 940 Mbps, which is faster than many competitors. It also comes with a free modem and installation so that businesses can get started quickly and easily.
CenturyLink Internet Availability
CenturyLink Internet is available in 36 states across the United States. Its fiber service is available in 19 cities and continuously expands its coverage areas. However, it’s important to note that not all areas will have access to the fiber plans. According to the company, these plans are only available at roughly 50% of serviceable addresses. Unfortunately, CenturyLink does not offer internet services if you live in California.
In terms of overall coverage, CenturyLink is strongest in the Midwest and Southwest regions of the country. You can use their online search tool to determine if their network services your address.
You can find CenturyLink DSL internet service in these states:
| States with CenturyLink DSL Internet Availability | |||
| Alabama | Kansas | New Mexico | Texas |
| Arkansas | Louisiana | North Carolina | Utah |
| Arizona | Michigan | North Dakota | Virginia |
| Colorado | Minnesota | Ohio | Washington |
| Florida | Mississippi | Oklahoma | Wisconsin |
| Georgia | Missouri | Oregon | Wyoming |
| Idaho | Montana | Pennsylvania | Iowa |
| Illinois | Nebraska | South Carolina | New Jersey |
| Indiana | Nevada | South Dakota | Tennessee |
As for their Fiber Internet, it only available in the following 19 cities:
- Springfield, Missouri
- Omaha, Nebraska
- Las Vegas, Nevada
- Portland, Oregon
- Salt Lake City, Utah
- Seattle-Tacoma, Washington
- Spokane, Washington
- La Crosse, Wisconsin
- Platteville, Wisconsin
- Phoenix, Arizona
- Tucson, Arizona
- Boulder, Colorado
- Denver, Colorado
- Fort Myers/Cape Coral, Florida
- Ocala/The Villages, Florida
- Orlando, Florida
- Idaho Falls/Pocatello, Idaho
- Minneapolis/St. Paul, Minnesota
- Columbia/Jefferson City, Missouri
CenturyLink Customer Service Review
CenturyLink Internet has had a bumpy ride in terms of customer satisfaction over the last few years, with its ACSI score dropping from 63 in 2020 to 60 in 2022. This puts it four points below the overall industry average for all ISPs. Additionally, CenturyLink’s 2021 J.D. Power (US Residential Internet Service Provider Satisfaction Study) scores were below the industry average for both the South and West regions.
On the positive side, CenturyLink Internet received some recognition for its performance in the West region, as it was positioned above Sparklight, Cox, Mediacom, and Frontier.
All in all, CenturyLink Internet customer service is solid but unspectacular. While it still offers comprehensive support options that can help customers resolve any issues they may have.
CenturyLink Bundle Deals
CenturyLink offers two bundle deals that combine internet and digital phone services at discounted rates. Their DSL Internet + Home Phone bundle provides up to 200 Mbps download speeds and unlimited nationwide calling for a low monthly rate. For a little extra, you can upgrade to their Fiber Gigabit + Home Phone bundle, which gives you symmetrical 940 Gbps download and upload speeds and unlimited nationwide calling.
No matter which bundles you choose, you will get access to all the features of their digital home phone service, such as caller ID, call forwarding, voicemail, and more. It is noted that these offers are not available in Arizona.
| CenturyLink Bundle Deals | ||
| Features | Simply Internet + Phone | Fiber Internet + Phone |
| Connection Type | DSL | Fiber |
| Price | $90/mo. | $110/mo. |
| Speed | Up to 100 Mbps | Up to 940 Mbps |
| Nationwide Calling | Unlimited | Unlimited |
| Contact | Call Now | |
With the additional discounts you get with these packages, you can make significant savings on your monthly bills. So, if you’re looking for an affordable yet reliable bundle deal, CenturyLink Internet is definitely worth considering.
CenturyLink Internet vs Competitors
Let’s compare CenturyLink Internet and its competitors to help you decide which provider is right. We will look at various features each internet service provider provides to help you make an informed decision.
| CenturyLink Internet vs Competitors | ||||
| Features | AT&T | Frontier | Spectrum | EarthLink |
| Internet Plans | 5 | 3 | 3 | 10 |
| Starting Price | $55.00 | $49.99 | $49.99 | $54.95 |
| Max Speed | 5,000 Mbps | 2000 Mbps | 1000 Mbps | 5000 Mbps |
| Internet Type | Fiber, IPBB, Fixed Wireless | Fiber, DSL | Hybrid fiber-coaxial | Fiber, DSL |
| Bundle Deals | Yes | Yes | Yes | Yes |
| Additional Fee | Yes | Yes | Yes | Yes |
| Contact Provider | Call Now | Call Now | Call Now | Call Now |
CenturyLink vs AT&T
When comparing AT&T with CenturyLink internet service, AT&T offers more advanced network technology and a wider range of services. AT&T Fiber is the most reliable and has much higher speeds than CenturyLink’s fiber network. It offers speeds up to 5,000 Mbps in some areas, while CenturyLink’s top speed is 940 Mbps. AT&T’s plans start at $55 per month, while CenturyLink’s Internet plans start at $30 per month. AT&T’s fiber service is mainly available in southeastern states, the Midwest, and California. CenturyLink’s fiber plans are available in select cities across 37 states. AT&T has a data cap for its fixed wireless plans, while CenturyLink Internet offers unlimited data with its all internet plans.
CenturyLink vs Frontier
CenturyLink is the better choice if you’re looking for a reliable, budget-friendly option. Its DSL plans offer speeds up to 100 Mbps, which is fast enough for most households. The downside is that its fiber plans don’t have the same speeds as Frontier. Frontier’s speeds are considerably faster with plans ranging from 500 Mbps up to 2 Gbps. However, it’s important to note that both companies have similar ratings in terms of customer satisfaction.
Ultimately, when deciding between CenturyLink Internet and Frontier, it depends on your internet needs and your budget. CenturyLink Internet is the better choice if you’re looking for a reliable connection with good speeds at an affordable price. But if you’re looking for the fastest fiber internet available with various plans and speed tiers, then Frontier Fiber may be your best bet.
CenturyLink vs Spectrum
Spectrum offers a more reliable connection than CenturyLink’s DSL plan. However, for those seeking a faster connection speed with superior performance, CenturyLink’s 940 Mbps fiber internet plan is a better choice than Spectrum Internet Gig because it is more affordable and has a fast upload speed. But Spectrum has an expansive coverage area that covers most of the U.S., making them a great option for those who need reliable service nationwide.
With advanced features such as symmetrical speeds available on some plans from both providers, there is something suitable for everyone.
CenturyLink vs EarthLink
CenturyLink and EarthLink are two of the biggest players in the internet service provider industry. EarthLink Internet has a wide selection of plans ranging from basic DSL to fiber optics with speeds up to 5000 Mbps in select areas. But CenturyLink offers fast speeds up to 940 Mbps. However, EarthLink’s DSL internet plan prices may be higher than Centurylink’s.
Centurylink Internet also offers free installation for most of their fiber plans and has a $149, but EarthLink, charge a one-time upfront installation fee of $79.95. So, if you want to save some money, then CenturyLink may be the better option.
Conclusion
This CenturyLink internet review summarizes that a service is a great option for those looking to get reliable, high-speed internet without breaking the bank. The service provider offers a variety of plans with speedy download speeds that make it easy to stay connected and enjoy streaming content on multiple devices. After reviewing CenturyLink Internet offerings in 2023, we can confidently conclude that this is an excellent choice for anyone seeking an affordable, fast connection. The company’s commitment to providing quality customer service further strengthens its appeal as a top internet provider.
Moreover, the speeds are more than adequate for most users. Also, customer service has proven to be helpful and responsive when needed. Therefore, if you’re looking for a service that offers both value and quality, CenturyLink Internet should definitely be at the top of your list!
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