AT&T Low-Income Internet Options in 2024

Low-Cost Access

Access From AT&T

$30/mo.

  • Speeds up to 100 Mbps
  • No Data Cap

Call to Order

(877) 675-5469
Lower-Cost Access

Access From AT&T

$10/mo.

  • Speeds up to 10 Mbps
  • 1.5 TB Data Cap

Call to Order

(877) 675-5469
Lowest-Cost Access

Access From AT&T

$5/mo.

  • Speeds up to 3 Mbps
  • 150 GB

Call to Order

(877) 675-5469
AT&T ACP

AT&T ACP Price

$0.00/mo

  • Speeds up to 100 Mbps
  • For ACP Approved Customers

Call to Order

(877) 675-5469

Nearly 84 percent of the home internet consumers in the USA are forking out $50 each month to stay connected. But as the costs of basic utilities continue to rise, around 39 percent of internet users are forced to cut back on personal expenses to pay their monthly internet bills. 

Now, thanks to AT&T’s low-income internet options, you no longer have to choose between feeding your family and going online. With AT&T’s affordable internet, low-income households can enjoy 100 Mbps of download speeds, absolutely free.  

Table of Contents

Access From AT&T

AT&T offers a low-cost broadband solution to financially struggling families. For a monthly internet fee of $5, eligible customers can receive speeds of up to 100 Mbps, along with unlimited data and a cutting-edge Wi-Fi gateway.

Access from AT&T is a non-contractual, month-to-month internet service. Therefore, customers don’t have to worry about additional payments like deposits and early termination fees. They can withhold payment at the end of a billing cycle and opt out of the service. 

Moreover, enrollment in Access from AT&T – Low-Income Internet includes free expert installation, saving you from the hassle of paying $99 to the technician. 

Currently, only those eligible families receiving AT&T’s wired broadband services, like AT&T Fiber and AT&T Internet Protocol Broadband (IPBB), can opt for Access from AT&T. AT&T’s wireless services, like AT&T Fixed Wireless and AT&T Internet Air are not a part of this low-cost initiative. 

Access from AT&T – Plans and Prices 

Based on the maximum speed available at your home address, you can choose between the three Access from AT&T tiers. 

Access from AT&T – Low-Income Internet Plans 
Plan  Price  Maximum Speed  Data Limit 
Low-Cost Access $30.00/mo. Up to 100 Mbps Unlimited
Lower-Cost Access $10.00/mo. Up to 10 Mbps 1.5 TB
Lowest-Cost Access $5.00/mo. Up to 3 Mbps 150 GB
*Availability of plans may vary by location. **Data overage fees of $10 for every 50 GB of additional data are applicable once you exceed the monthly data limit.

Benefits

Apart from perks like extremely affordable monthly internet fees, download speeds of up to 100 Mbps, and high data allowance, all three Access from AT&T speed tiers include the following benefits: 

Free Equipment 

Access from AT&T Internet service is mainly delivered via the internet protocol broadband (IPBB – hybrid fiber-copper technology) and DSL internet networks. The standard Access from AT&T internet plan, offering download speeds of up to 100 Mbps, is available to IPBB customers. Whereas, the lower speed tiers are available to AT&T DSL internet subscribers. 

Regardless of the type of connection, AT&T’s internet service for low-income families includes free equipment (compatible DSL modem and IPBB modem) to offer seamlessly fast asymmetric speeds around the house.  

Free Expert Installation

Technical installations can be challenging, especially when unfamiliar equipment is involved. But with AT&T’s low-cost internet service, you can pass your worries to a certified technician. You are only required to set an appointment for expert installation during enrollment and ensure your presence on the said day and time. 

The professional installation usually takes around 2 to 4 hours, during which the technician sets up the equipment and activates the Access from AT&T internet service. 

Eligibility Criteria

To apply for the Access from AT&T program, you or at least one member of your household must meet the following eligibility criteria. 

  • Your combined household income must be equal to or below 200 percent of the Federal Poverty Guidelines. You may refer to the table for clarification. 
  • Participation in Supplemental Nutrition Assistance Program (SNAP)
  • Participation in Supplemental Security Income (SSI). Applicable to California residents only. 
  • Participation in the National School Lunch Program (NSLP). 
Household Income in 48 Contiguous States Based on 200% of the Federal Poverty Guidelines for 2024
Number of People in A Household  Maximum Household Income / Year 
1 $30,120
2 $40,880
3 $51,640
4 $62,400
5 $73,160
6 $83,920
7 $94,680
8 $105,440
For each additional person, add:  $10,760
*Please refer to the HSS Poverty Guidelines- 2024 for calculating income limits for eligibility in Alaska and Hawaii.

Application Process

Applications for Access from AT&T can be submitted online. You can visit the official Access from AT&T web page and scroll down to see a prompt for “Apply for Access from AT&T”. Click “Get Started” to start the application process. 

After being redirected to the Application Form, you can follow these steps to apply for your AT&T low-income internet service. 

  • Scroll down to start a new application process. 
  • Check the box that best fits your situation.
    • SNAP participants must submit a copy of their membership card (name should be visible) and a copy of the participation or benefits letter from a local SNAP office. 
    • SSI recipients in California are required to submit a copy of the original SSI benefits award letter or a verification letter for current benefits. The name of the recipient must be mentioned in the letter.  
    • NSLP participants must provide a copy of the most recent letter stating that the child/ children in the family are receiving FREE or REDUCED LUNCH under the NSLP. 
    • Applicants with combined annual household incomes of 200 percent below the Federal Poverty Guidelines for 2024 are required to submit a copy of SSA1099, W-2, or Social Security statement of benefits. 
  • After checking the box, click “Continue”. 
  • Fill out the Application Form by entering your personal information and uploading the relevant documents. 
  • Click “Continue” to review your details and hit “Submit” once you are done. 
  • AT&T will generate a confirmation number/ code for you, which will be visible on your screen and sent to you via email. At this point, your application is complete. 

It may take a couple of weeks for your application to be processed and approved. 

Meanwhile, you can track the progress of your application by clicking Check Status and entering your Confirmation Number, Last Name, Home Phone Number or Mobile Phone Number, and Zip code. 

AT&T will send a confirmation email once your application for Access from AT&T is approved. 

AT&T Lifeline Program

Low-income families can also get a monthly discount of up to $9.25 (up to $34.25 per month for eligible applicants residing on Tribal Lands) by bundling their AT&T Internet with a home phone service. 

You must meet one of these criteria to avail of the Lifeline benefits on AT&T Internet and Phone bundles. 

  • Your household income must be 135 percent of the Federal Poverty Guidelines.

OR

  • You or a member of your household must be enrolled in one of the following government assistance programs. 
  1. Medicaid
  2. SNAP 
  3. SSI 
  4. Federal Public Housing Assistance (FPHA)
  5. Veterans Pension and Survivors Benefit
  6. Tribal Temporary Assistance for Needy Families (TANF) 

 

AT&T Low-Cost Lifeline Bundles 

The table below shows the most popular AT&T Internet and Phone bundles for low-income families, offering savings of up to $9.25 per month.  

AT&T Lifeline Bundles 
Price  Price After Lifeline  AT&T Internet  AT&T Phone 
$79.99/mo.  $70.74/mo. 300 Mbps  Unlimited North America 
$89.99/mo.  $80.74/mo. 500 Mbps  Unlimited North America 
$104.99/mo.  $95.74/mo.  1,000 Mbps  Unlimited North America 
*Prices are subject to change after 12 months.
**Wireless speeds may vary.
***Terms and conditions apply.

AT&T ACP Benefit

AT&T Internet users from low-income families can save up to $30 per month on their bills by transferring their Affordable Connectivity Program (ACP) credits to AT&T. 

AT&T Affordable Connectivity Program

Through the Federal Communications Commission’s (FCC’s) Affordable Connectivity Program, eligible low-income households receive credits of up to $30 per month (up to $75 per month for residents of Tribal Lands) to pay toward their internet service. 

AT&T and other ACP internet providers have been a part of this initiative since its launch in December 2021. AT&T ACP participants get free and discounted internet service, with yearly savings of up to $360. 

AT&T Affordable Connectivity Program (ACP) Plans 
Regular Price  Price After ACP Internet Speed  Connection Type 
$30.00/mo.  FREE 100 Mbps  Fiber and IPBB 
$55.00/mo.  $25.00/mo.  300 Mbps  Fiber 
$65.00/mo. $35.00/mo. 500 Mbps  Fiber 
$80.00/mo.  $50.00/mo.  1,000 Mbps  Fiber 
$150.00/mo $120.00/mo.  2,000 Mbps  Fiber 
$250.00/mo.  $220.00/mo.  5,000 Mbps  Fiber 
*Prices quoted in the table above are for standalone internet service.
**Taxes and fees apply.
***Wireless speeds may vary.
****Availability of AT&T Fiber’s multigigabit plans is limited to a few metros.

Unfortunately, AT&T is no longer accepting new applications for its Affordable Connectivity Program due to the depletion of funds. However, current AT&T ACP members will continue receiving the benefits until the government discontinues the program (expected in April 2024).

If you are a current ACP participant and plan to switch to AT&T, you may call its customer service to transfer your ACP benefits to AT&T services like AT&T Internet, AT&T Wireless, and AT&T Prepaid. 

AT&T Internet Programs for SNAP Participants 

Supplemental Nutrition Assistance Program (SNAP) is a federally administered assistance program that offers funds for grocery shopping to impoverished or low-wage families. The credit amount allotted varies by state, household size, and income level. 

For example, in 2024, Alaska had the highest SNAP benefit across the country. A family of 4 can receive up to $1,937 per month, based on their gross income.

The SNAP benefits are accessible in all 50 states, as well as, the District of Columbia, Guam, and the US Virgin Islands. As of 2022, around 41.2 million Americans, or 12 percent of the country’s population are enrolled in SNAP. 

If you are one of those participants or fulfill the eligibility criteria for SNAP, you can sign up for the following AT&T Internet programs for low-income families and enjoy free or discounted broadband service. 

  1. Access from AT&T
  2. AT&T Affordable Connectivity Program 
  3. AT&T Lifeline 

 

AT&T Free Internet for Low-Income Households

Low-income households can enjoy AT&T’s free internet service in a couple of ways. They can check their eligibility for ACP, and once approved, they can apply their AT&T ACP benefits to their low-cost internet services and plans like Access from AT&T and AT&T Lifeline and get free internet with speeds of up to 100 Mbps. 

Any AT&T Low-Income Internet offering that costs less than $30 per month will become free once the ACP credits are applied to it. 

AT&T’s diverse internet solutions for low-income families are effectively bridging the digital divide across the United States, providing free and discounted broadband to millions of Americans, and paving the way to an equal future. 

With AT&T Internet for low-income households, you too can learn, earn, and communicate from home without breaking the bank. 

Related Post