Contracts
AT&T Fiber stands out from Xfinity with its contract-free service. This means that AT&T offers greater flexibility to customers, allowing you to enjoy all the benefits of its internet plans without signing any term agreements.
Perks – AT&T Fiber vs Xfinity
Both AT&T Fiber and Xfinity recognize the significance of perks in this competitive landscape and hence include attractive benefits with their services. AT&T Fiber attracts customers with a reward card worth up to $150, depending on the chosen plan. Additionally, the provider offers a speed guarantee, ensuring you receive the promised speeds. Moreover, every AT&T Fiber Internet plan comes with free equipment and a security suite.
On the other hand, Xfinity offers a 30-day test period, allowing you to try its service. Moreover, it provides a 2-year price guarantee, assuring customers that their monthly rates will not increase unexpectedly during the initial term of their contract. These perks from both providers enhance the overall customer experience and make their services more appealing.
Best for Gaming – Xfinity or AT&T Fiber?
Both providers are solid choices for gaming since they offer fiber internet, which is known for its minimal latency compared to other types of internet. But AT&T Fiber is the best choice for gaming. This may surprise some people, considering that Xfinity’s Gigabit Pro plan offers faster speeds than AT&T Fiber.
However, it is more reasonable to choose a speed tier that aligns with your gaming and home internet requirements to avoid overpaying. Therefore, even though Xfinity’s fiber service provides impressive internet speed, it is unnecessary for gaming. As a result, AT&T Fiber is the more suitable choice for gamers.
Wider Coverage Area – Xfinity or AT&T Fiber?
Both AT&T and Xfinity have a significant presence in the country, each serving different markets through their impressive networks. However, when it comes to fiber internet, AT&T Fiber has a broader coverage area, providing service to millions of customers in 100 metropolitan areas. Meanwhile, Xfinity primarily offers fiber internet service to households around Chicago, Detroit, Indianapolis, Nashville, Knoxville, Atlanta, Jacksonville, Miami, and West Palm Beach.
Better Customer Service – Xfinity or AT&T Fiber?
AT&T Fiber is widely renowned for its service, satisfying millions of customers. As a result, it has secured the top position on the American Customer Satisfaction Index for fiber internet providers, boasting a score of 80, 5 points above the industry average. Meanwhile, Xfinity, with a score of 73, falls 2 points below the industry average, largely due to its limited accessibility.