Astound vs Spectrum Internet - Which One is Better?

Astound Broadband

Starting at

$20.00/mo

  • Speeds up to 1,500 Mbps 
  • Available in 11 States
  • 2-year Price Lock Guarantee

Call to Order

(877) 783-2597
Spectrum

Starting at

$49.99/mo.

for 12 mos.*

  • Speeds up to 1,000 Mbps
  • Available in 41 States
  • 2-year Price Lock Guarantee

Call to Order

(877) 654-4997

Different connection types often simplify our decision-making process. But what if you had to choose between two cable internet providers? Spectrum and Astound may share the same connection type but have distinct coverage areas.

While Spectrum is easily accessible in most locations, Astound only serves key metro areas of various states. If you are struggling between Spectrum and Astound, allow us to walk you through their plans, pricing, speeds, and customer service ratings. You can pick the most suitable option after analyzing all the key factors.

Table of Contents

Astound Broadband

Astound Broadband, powered by RCN, is on a mission to connect its customers to ‘astounding’ opportunities. This telecommunications holding company, founded in 2018, only operates in major metro areas of 11 states.

Astound mainly offers cable internet, TV, and home phone services to over 1 million people. However, a small percentage of its customers also have access to fiber-to-home internet service. The provider is famous for its consistent performance, offering a fast and reliable internet connection at extremely affordable prices. 

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 Pros:

  • Extremely affordable internet plans with prices starting from $20 per month
  • 2-year price lock guarantee on higher speed tiers
  • Free professional installation
  • Discounted internet and TV bundles
  • Contract-free internet plans
  • No data caps
  • Free modem and router with all plans
  • Symmetrical internet speeds in some areas


 Cons:

  • Small coverage area

Spectrum

On the other hand, Spectrum, a brand of Charter Communications, attracts customers through simplicity. Although the trade name ‘Spectrum’ was introduced in 2014, Charter Communications has been active in the industry since the 90s. Spectrum became a nationwide name after its merger with Bright House Networks and Time Warner Cable in 2016.

Currently, Spectrum provides cable internet, TV, home phone, and mobile plans in 41 states and satisfies the requirements of more than 32 million customers. Its award-winning hybrid fiber-coaxial network is a lifeline to many businesses and residential customers.

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 Pros:

  • Widely available in 41 states
  • Three simple internet speeds
  • 2-year price guarantee on 500 Mbps and gigabit connections
  • Includes free modem with all plans
  • Unlimited data
  • No contracts


 Cons:

  • Higher promotional prices than Astound

Internet Service Comparison – Astound Broadband vs Spectrum

Features Spectrum Astound Broadband
Price Range $49.99/mo. – $79.99/mo. $20.00/mo. – $55.00/mo.
Speed Range Download: 300 – 1,000 Mbps Download: 300 – 1,500 Mbps
Upload: 10 – 35 Mbps Upload: 20 – 1,000 Mbps
Internet Type Hybrid Fiber-Coaxial (HFC) Cable, Fiber
Data Caps None None
Bundle Deals Yes Yes
Contracts None None
Equipment Modem: Included Modem & standard home Wi-Fi: Included
WiFi Service: $7.00/mo.
WiFi Pods: $3.00/mo. per pod Enhanced Whole Home Wi-Fi: $5.00/mo.
Installation Fee Primary Installation: $65.00 None
Self-Installation: Requires $30.00 service activation fee
Coverage Area 41 states Metro areas of 11 states

Both, Spectrum and Astound, mainly deliver cable internet service. However, their pricing, maximum speeds, and policies for equipment and installation charges are completely different. Moreover, they have varying coverage areas.

Plans & Pricing Details – Astound vs Spectrum Internet

Spectrum and Astound offer a limited number of plans. However, they offer enough speed to cater to various requirements. Comparatively, Astound Broadband is more affordable than Spectrum.

Astound Broadband

Astound’s internet plans are highly affordable. It means you get a faster connection for comparatively less money. Astound gives you four internet speeds ranging from 300 Mbps to 1,500 Mbps, with prices starting from $20 a month. This promotional price is significantly lower than Spectrum’s. In fact, Astound’s gigabit plan is almost half the price of Spectrum Internet Gig, making it a more attractive option.

The plans become even more valuable with a 2-year price lock guarantee. Moreover, they are contract-free and include free equipment and unlimited data. However, keep in mind that Astound’s prices, speeds, and other terms can vary with your location.

Astound Internet Plans
Plans Starting Price Max Download Speed Type
300 Mbps Internet $20.00/mo.* Up to 300 Mbps Cable, Fiber
600 Mbps Internet $35.00/mo. Up to 600 Mbps Cable, Fiber
1,000 Mbps Internet $45.00/mo. Up to 1,000 Mbps Cable, Fiber
1,500 Mbps Internet $55.00/mo. Up to 1,500 Mbps Cable, Fiber
*For 12 months, after which regular rates apply.
**2-year price lock guarantee on 500 Mbps and higher speed plans.
***Speeds are not guaranteed and may vary with location.
****All prices include eBill & Autopay discount.

Spectrum

In comparison, Spectrum’s entry-level plan has the same speed as Astound but is more expensive. All Spectrum Internet plans have higher promotional rates than Astound, costing $30 more, to be precise.

Like Astound, Spectrum also offers a 2-year price guarantee on higher-speed plans. Moreover, every Spectrum Internet plan includes unlimited data, a free modem, and antivirus software. And you don’t have to worry about a contract.

Spectrum Internet Plans
Plans Starting Price Max Download Speed Type
Internet $49.99/mo.* Up to 300 Mbps Hybrid Fiber-Coaxial
Internet Ultra $69.99/mo.** Up to 500 Mbps Hybrid Fiber-Coaxial
Internet Gig $79.99/mo.** Up to 1,000 Mbps Hybrid Fiber-Coaxial
*For 12 months, after which standard rates apply.
**For 24 months, after which standard rates apply.
***All prices are mentioned with Auto Pay & Paperless Billing discount and are subject to change.
****Actual speeds, including wireless, may vary and are not guaranteed.

Additional Costs – Spectrum vs Astound

Internet providers are infamous for increasing your internet bill with multiple additional costs. Let’s take a look at the additional costs of both, Spectrum and Astound Broadband.

Equipment

Astound and Spectrum include a free modem with every plan. However, unlike Astound, which also exempts you from the monthly router rental, you have to pay $7 for Spectrum’s WiFi service every month.

On the other hand, Spectrum offers a WiFi Pod for an additional $3 per month for extra coverage. Meanwhile, Astound allows you to upgrade to enhanced Whole-Home WiFi for $5 per month for better range and stability. This enhanced system allows multiple routers to work together, enabling you to work, stream, or play games from any corner of your home.

Provider Equipment Fee
Spectrum Modem – Free
WiFi service – $7.00/mo.
WiFi Pod – $3.00/mo. per pod
Astound Broadband Modem & standard home Wi-Fi – Free
Enhanced Whole-Home Wi-Fi – $5.00/mo.

Installation

While Astound offers free installation with every plan, Spectrum charges $65 to set up everything. You can choose a DIY option, but you will still have to pay $30 to activate your Spectrum Internet plan.

Provider Installation Fee
Spectrum Primary Installation: $65.00
Self-installation: $30.00 required for service activation
Astound Broadband Free ($79.95 in value)

TV & Internet Bundles – Spectrum vs Astound Broadband

Astound gives you more bundling options and benefits than Spectrum.

Astound Broadband

Unlike Spectrum, Astound gives you a variety of TV plans so you can pick your favorite channels and customize your TV experience. Its internet and TV bundles have low base prices and a higher channel count than Spectrum. Moreover, some locations are even eligible for bundling discounts. 

In short, Astound Broadband’s bundles are perfect for your entertainment needs, giving you a taste of your favorite local, sports, and family networks.

Bundles Starting Price Internet Speed TV Channels
300 Mbps Internet + Basic TV $47.45/mo. 300 Mbps 70+
300 Mbps Internet + Basic + Preferred TV $109.04/mo. 300 Mbps 175+
300 Mbps Internet + Basic + Preferred + Premier TV $147.03/mo. 300 Mbps 245+
*Prices and number of channels vary with location.
**Excludes Network Access & Maintenance Fee of up to $12.97/mo.
***Price includes multi-product and Autopay and eBill discounts.
****Autopay discounts are applied within 3 bill cycles after enrolling.

Spectrum

Spectrum’s Internet and TV bundles are for people with basic entertainment requirements. Unlike Astound, you don’t get multiple cable TV plans with Spectrum. Hence, you can only combine your Spectrum Internet with TV Select Signature for a starting price of $114.98/mo. 

For cord-cutters, Spectrum has a TV Stream plan, allowing you to watch over 75 popular networks.

Bundles Starting Price Internet Speed TV Channels
Spectrum Internet + TV Stream $89.98/mo. 300 Mbps 75+
Spectrum Internet + TV Select Signature $114.98/mo. 300 Mbps 150+
Spectrum Internet + Mi Plan Latino $89.98/mo. 300 Mbps 145+
*Availability of channels may vary.
**Extra charges may apply.

Better Option for Gaming – Spectrum or Astound?

Gaming is 100 times better with fiber internet. Although Astound has a small fiber footprint, the majority of its network is cable. As a result, both Spectrum and Astound have similar latency rates of around 30 ms.

Serious gamers know that while a latency rate below 100 ms is acceptable for most games, 20 to 40 ms is the optimal range. Since the latency rate of both Spectrum and Astound falls within the optimal range, you can choose either option to indulge in your favorite hobby.

Wider Coverage Area – Astound or Spectrum?

Astound Broadband cannot compete with the nationwide coverage of Spectrum. The provider only operates in the major cities of 11 states, including New York, Boston, Philadelphia, Houston, and more. You can also find it in the country’s capital Washington D.C.

On the other hand, you can find Spectrum in 41 states. Its 875,000-mile-long network supports 32 million customers across the country.

Better Customer Service – Astound or Spectrum?

Unsurprisingly, Astound has better customer service than Spectrum. Since it is a regional internet provider, Astound perfectly understands the local requirements, often receiving positive reviews for its service. Its high post-promotional rates are the only major issue.

Meanwhile, Spectrum’s customer service leaves a lot to be desired. The provider ranks below the industry average on both ACSI and J.D. Power’s Study. But the good news is that Spectrum is gradually improving its customer service, setting a personal best record in the South region in J.D. Power’s Study with a score of 728. 

ACSI Rankings Spectrum Astound Broadband Industry Average
2023 64 N/M 68
2022 63 N/M 64

Final Verdict – Astound or Spectrum?

You might be getting tired of reading this, but the choice between Spectrum and Astound depends on your requirements and how much you are willing to spend on your internet service. 

Both Astound and Spectrum, are primarily cable internet providers, but their internet plans differ in speeds, pricing, and other terms. Spectrum is a highly accessible option, but you might get a more dedicated customer service experience with Astound Broadband since it is a regional internet provider.

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